Jobs at Wyze Labs
13

All Jobs
All Jobs
Data + Analytics
Dev + Engineer
Marketing
Operations
Project Mgmt
Tap to close

Digital Community Manager

Wyze Labs
Kirkland
1 week ago
+26
This team functions as the voice of the customer and passes information between the community and appropriate Wyze teams. Strong empathy with solid boundaries are key traits for any person joining this team. Team members will need the ability to separate acute customer frustration from their perception of the customer as a whole. Many of our strongest supporters were once unsatisfied customers needing to be heard. Part of the role is maintaining a platform for customers to provide feedback that can help Wyze improve our products and services.

Product Engineer

Wyze Labs
Kirkland
1 week ago
+26
● Be active on Wyze social channels (e.g. Facebook, Reddit, Forum, etc.) to help out customers with technical issues. ● Proactively identify high impact issues early from various channels before they become massive. ● Be the “voice of the customer” to provide feedback to product teams. ● Develop metrics, alerts and tools to proactively monitor product performance. ● Efficiently drive customer issue investigation between customers and development team. Reduce total resolution time. ● Analyze popular customer feedback, provide periodic reports and action plan. ● Collect Alpha/Beta testing issues and help out with pre-release feedback. ● Develop and implement SOP for technical and operational issues. ● Be the technical support for the CS team. ● Develop training documentation and provide mentoring to new engineers. ● Build an effective working relationship with customers.

Senior SDE (Video Stream)

Wyze Labs
Kirkland
1 week ago
+26
Design technical solutions for scalable, secure and operable cloud services for video streaming. Develop software solutions by studying information needs by conferring with users, studying systems flow, data usage, and work processes; investigating problem areas by following the software development life-cycle, identifying and resolving the ambiguities between business logic and implementation level. Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. Improve operations by conducting systems analysis; recommending changes in policies and procedures. Staying current with state-of-the-art development tools, programming techniques, and computing equipment by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations. Protects operations by keeping information confidential. Provides information by collecting, analyzing, and summarizing development and service issues.

Senior Software Engineer (Cloud Service Development, DevOps & Infrastructure)

Wyze Labs
Kirkland
1 week ago
+26
The role requires the candidates have ability to prioritize well, communicate clearly, have a consistent track record of delivery and excellent software engineering skills, and be capable to well balance engineering quality, customer focus and operation issues. The candidate must be able to work across multiple facets of the project and juggle multiple responsibilities at the same time. Strong analytic capability and the ability to create innovative solutions. We are looking for a highly motivated individual who is looking to grow their career in a fast paced environment.

Software Engineer (Cloud Service Development)

Wyze Labs
Kirkland
1 week ago
+26
The Software Engineer will develop ioT cloud back-end systems by designing highly scalable software architecture to support large traffic volume under thorough network security consideration, designing simple and concise REST API interfaces for serving private and public utilization purposes, developing, deploying, patching and operating cloud-based back-end solutions. You will also contribute to the best practices of software development for Wyze and helping to establish the culture of the Engineering team.

Senior Mobile App Software Developer

Wyze Labs
Kirkland
1 week ago
+26
Wyze is looking for motivated Mobile App developers who share the same dream about IoT. As a developer, you will be responsible to design and implement different features inside our app. Our features range from building platform level experience to end-to-end experience for individual devices. We also do integration with other smart home system like Alexa, Google Home, and IFTTT. It is one golden opportunity to get yourself in the true IoT era.

Senior Release Manager (Bilingual: Mandarin/English)

Wyze Labs
Kirkland
1 week ago
+26
Measure and monitor progress to ensure application releases are delivered on time, and that they meet or exceed expectations. Manage risks and resolves issues that affect release scope, schedule and quality. Coordinate release content and effort based on the product updates, defects / bugs, and service updates. Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes. Manage relationships and coordinate work between different teams at different locations. Conduct and lead Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews. Schedule product deployment plan for App, Cloud, and firmware. Weekly Release Reporting and manage release dashboard. Communicate release details and schedules to the Business as required. Negotiate, plan and manage all release activities.

QA Test - Software (Bilingual: Mandarin/English)

Wyze Labs
Kirkland
1 week ago
+26
We are looking for a Quality Assurance (QA) engineer who will manage exploratory and automated tests to ensure product quality. You will design and implement tests, debug and define corrective actions, review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts). Besides, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Research/Applied Scientist

Wyze Labs
Kirkland
1 week ago
+26
As a Research Scientist, you will help solve a variety of technical challenges by creating innovative algorithms. Since we are an early-stage effort in a startup environment, you will play an active role of translating business requirements into elegant and beautiful solutions and build quick prototypes or proof-of-concept in partnership with other passionate people in the team. When you join the team, we guarantee that you will learn a ton, have fun, and make a positive impact on millions of users. You will work with a team of highly motivated and skilled scientists and engineers, with the mission to build smart living for everyone, using machine learning and deep learning. As part of your job, you will deal with larger amounts of data, define the model, prototype new models with stringent performance requirements (e.g., accuracy, speed, model size, memory footprint), perform offline and online testing, and push models to production.

Head of Services

Wyze Labs
Kirkland
1 week ago
+26
This role is responsible for subscription-based product definition, roadmap, development, and growth of it. This role will map out and prioritize what subscription- based products to work on based on a deep understanding of user needs and insights, industry trends and competitive environment. This role will oversee the development of subscription-based products to ensure the timely launch of the product with quality. This role will be responsible for the growth of the subscription user base and the financial aspects of the service business.

Product Hardware Engineer

Wyze Labs
Kirkland
1 week ago
+26
As hardware engineer you will work with Wyze product team and external partners to design, validate, test and continuously improve the quality and performance of wyze hardware products. You must be responsive, flexible and self-motivated to deliver “too good to be true” product experience.

Applied Scientist (Computer Vision)

Wyze Labs
Kirkland
1 week ago
+26
We are looking for experienced researchers as founding members of the scientist team to convert requirements into concrete deliverables using knowledge of computer vision, image recognition, machine learning, embedded or distributed systems. An Applied Scientist at Wyze will translate business and functional requirements into quick prototypes or proofs of concept. Be comfortable with a high degree of aambiguity and ability to solve problems that haven’t been solved to scale before are essential. As a founding member, you will also contribute to build the culture of the scientist team and establish the research fundamental for the coming team members.

Head of Growth

Wyze Labs
Kirkland
1 week ago
+26
This role is responsible for driving adoption of our subscription based business, and is accountable for adoption rate and retention rate. This role will define and build subscriber user funnel experience, and use data and testing to optimize it over time. You will determine the set of behaviors that impact adoption and retention, implement KPIs to track progress, build the ability to reach subscribers and deliver programs that lift adoption and retention . This role will require the ability to work across multiple teams, such as marketing and development to deliver results.