Our Opportunity:
Chewy is currently seeking an Account Manager to join our exciting and fast-paced team. We have ambitious plans for a rapidly growing business and are looking for an experienced brand manager to unlock growth for one of our strategic brands. You will focus on building world-class customer experiences and delivering exponential growth through new innovative customer offerings and best-in-class execution. The Account Manager will own the P&L, business strategy and operations for a key strategic brand (or two), developing marketing plans to generate customer acquisition, partnering with supply chain to maintain inventory health, and driving growth. Our ideal candidate is an experienced and versatile leader, has a proven track record of high performance, earns trust of internal and external stakeholders, operates at depth, and has experience in high-growth business environments.
What You’ll Do:
- Have full ownership of brand sales encompassing assortment, pricing, promotions, and brand performance.
- Delivers best in class execution across vendor operations, including but not limited to item and content setup, ordering/forecasting, promotional planning, etc.
- Define the strategy to build the business, deliver rapid growth, launch new products, and expand your vendor relationships.
- Analyze market, customer, and data insights to elevate performance and refine strategies
What You’ll Need:
- 3+ years of holistic business experience in top ecommerce, retail, FMCG, or similar organizations
- 3+ years of category or brand management experience
- Strong comprehensive business acumen. Fluent in vendor management, product management, marketing, supply chain, operations, and project management.
- Demonstrated success building and rapidly scaling new, complex businesses at high growth rate.
- Proven operator, skilled in high quality go-to-market execution, with an unshakable growth mindset
- Excellent communication, strategic and analytical skills
- Must have a Bachelor’s Degree.
Compensation & Benefits:
Our pay range for a Account Manager position is $110,500.00 - $176,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
.jpeg)
.jpeg)
What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
Gallery
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
