Job Details

Marketing Content Writer – Security Enablement

The Marketing Content Writer – Security Enablement is a naturally curious, resourceful researcher and creative problem-solver—a self-starter with the drive to take initiative and pursue the information needed to deliver outstanding content for our organization.

This individual will serve as a critical contributor to our organization to work with a variety of stakeholders and subject-matter experts to concept and create content that positions our organization as a trusted voice of clarity and a resource for our employees and customers on matters of data privacy, security, reliability and responsiveness.

We are looking for an experienced and exceptional writer with a creative and solution-oriented mindset, deep knowledge of business objectives and the ability to adapt to fast-changing priorities.

Core Responsibilities
 

• Concept, develop, write, edit, and format marketing content including, but not limited to, sales kits, solution briefs, qualification/prospecting scripts, messaging guides, first-call decks, overview decks, policy & procedure information, customer case studies, whitepapers, thought leadership, webinars, internal community posts, and more
• Write and partner with internal clients; writer will possess exemplary writing skills and an array of “soft skills” (diplomacy, professionalism, adaptability) to develop and update internal and go-to-market assets, with significant opportunities for executive engagement throughout the asset development process.
• Creating, updating and enhancing content that adheres to format, content and style guidelines, with consideration to usability and ensuring accuracy, consistency and quality.
• Collaboration with other team members and SMEs to gather necessary content and distill into customer-facing marketing materials.

Qualifications

• Working knowledge of cloud providers and service offerings. General knowledge/experience in cybersecurity a plus.
• Previous experience writing marketing content for technology, and/or strong journalism experience with a portfolio of published work that demonstrates consistently high-quality writing and/or research skills
• Curiosity, willingness to learn and technical acumen are essential qualities for success
• Deadline-driven, with a proactive mindset to get the job done quickly and efficiently.
• Ability to take ideas from concept to completion, meet deadlines, and communicate and follow-up swiftly and thoroughly are critical to the success of this role.
• Excellent interpersonal skills with an ability to connect the dots organizationally.
• Ability to take direction, feedback and guidance from management and provide frequent project updates to ensure alignment with team goals.
• Ability to give constructive feedback to others, including senior management, in a concise, clear, and professional manner.
• Working knowledge/experience of cybersecurity topics
• Strong verbal/written communication and data presentation skills, including an ability to communicate effectively with both business and technical teams.
• Strong executive presence and desire to continually improve communication and execution abilities

Experience

• 6-8 years prior experience in customer-facing marketing writing for technology, technical writing, and/or developer technical content
• Experience with long-form content such as executive thought leadership, case studies, whitepapers, blogs, brochures, and training and education materials.
• Prefer cybersecurity subject matter knowledge but not required
• Required tools knowledge: Google G Suite, PowerPoint/Google Slides
• Desired tools knowledge: Adobe Creative Suite, graphics skills
• A strategic thinker with proven ability to work cross-functionally
• Willingness to collaborate with others and champion a strong team environment
• Ability to lead, manage and execute multiple projects in a fast-paced, deadline-oriented and nimble environment
• Demonstrated effectiveness in influencing senior leadership
• Strong self-starter with a history of successful project execution
• Detail-oriented and strong organizational skills
• Excellent project management skills with the ability to manage multiple projects and re-prioritize on the fly
• Work samples/portfolio will be requested for all interviews

Benefits & perks:

We have a public-facing website https://www.getsalesforcebenefits.com/en that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

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Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.