Data Analyst III

Transcarent is seeking a Data Analyst to help drive engagement with our products and services among our member base via actionable reporting and insights. As part of our analytics team, you’ll partner closely with marketing and product management to deliver strategic analyses focused on growth, with an end goal of driving engagement and connecting our members to the right healthcare offerings. 

This role requires exceptional quantitative and critical thinking skills as well as a strong understanding of marketing and product analytics. This is a high-visibility role and the ability to communicate complex findings and actionable insights clearly to an executive-level audience is a must. In addition, this individual must be able to collaborate effectively across multiple functions and thrive in a fast-paced environment. 

Responsibilities 

• Create reporting and analytics for growth and member marketing, including email and mail campaign reporting and product analytics 

• Deliver actionable insights around growth opportunities, inefficiencies and user pain points, leading to campaign and funnel optimizations 

• Help design and measure performance of marketing tests to improve our targeting, creative, and calls to action 

• Design compelling data visualizations in Tableau that empower business leaders to make strategic decisions 

• Build end-to-end product and funnel analytics within Mixpanel that provide insight into the user journey on our web and app-based products, from activation to utilization of healthcare services 

• Provide requirements on tracking events needed for KPI measurement and feature readouts, working with product and engineering 

• Partner with data engineering on marketing database schemas and data quality 

Qualifications: 

• 4+ years of relevant professional experience including 2+ years in marketing analytics 

• Proficiency in SQL (Redshift, MySQL) 

• Expertise in dashboard development using BI tools such as Tableau 

• Experience with analytics tools such as Mixpanel, Amplitude, or Google Analytics 

• Familiarity with Python or R for complex analyses 

• Bachelor’s degree preferably in a quantitative discipline; advanced degree a plus 

Total Rewards 
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.  Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options. 
 

Our benefits and perks programs include, but are not limited to: 

• Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO. 

• HDHP medical plan with generous employer contributions towards an HSA 

• 401(k) Retirement Plan with matching employer contributions 

• Open Time Off 

• Accrued Sick & Safe Time Off 

• Generous Holiday Schedule + 5 floating holidays 

• Paid parental leave 

• Subsidized commuter benefits programs 

• Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Headspace  

• 1 Volunteer day per year 

Location 
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US. 
 

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.