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Creating insights to revolutionize an industryThe opportunity:

Fast, accurate insights are integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll lead a cross-functional “squad” of data analysts to transform data into action via quantitative strategy, statistical analysis, data visualization, and data modeling initiatives.

You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to improve an industry by analyzing the new operating system for global trade.

You will:
  • You will lead your data cross-functional domain of data analysts in building self-service tooling (e.g. dashboards, SQL code repositories, data dictionaries, and data catalogs) and advanced analytics to power data use cases throughout the enterprise
  • Develop your analysts along their career paths and skill generation, as their primary coach and support system, connecting them to the rest of development opportunities at Flexport. Successfully setting up our team members for their next role, whatever that may be, is a critical responsibility we take seriously.
  • Be the primary, strategic partner for the senior VP stakeholders supported by your squad: understanding their requirements, interpreting needs into bi-weekly sprint plans, and using your analytical mindset to direct the implementation of solutions ranging from process improvements to statistical models to actionable dashboards.
  • Own the development and execution of your domain’s data roadmap, including product vision, end-to-end project management, and outcome responsibility.
  • Collaborate with your peer analytics managers and data leadership to ideate and implement organizational improvements for Data during Flexport’s high-growth, rapid evolution.
  • Contribute and grow the culture of data excellence on our team by bringing mature empathy, best practices, and processes to our organization.
You should have:
  • Proven experience being a Player-Coach, managing cross-functional teams and projects with multiple contributors.
  • 7+ years of experience in related analytical, business systems and data engineering fields; including 2+ years of experience as a People Manager leading high performance analytical teams, including hiring, coaching, and promoting individual contributors.
  • Experience communicating and strategizing with senior business leadership; next-level communication skills and empathy to understand and discover business pain points and build solutions to improve the user experience at all levels of the global trade process.
  • Proven experience with advanced analytical and statistical methods, including applied work with time series analysis, regression analysis, and experimental design
  • SQL fluency with experience using a scripting language like Python or R; strong Excel fundamentals a plus.
  • Data visualization tool experience, preferably Looker (or Tableau or similar tool)
  • Experience with dbt, Airflow, or similar analytics workflow tools
  • Proven ability to manage competing priorities simultaneously and drive projects to completion.
  • Bachelor's degree in computer science, statistics, mathematics or related field preferred.
You will get:
  • Experience at a fast-growing company that lives and breathes data.
  • The opportunity to take a prominent role defining the culture of our rapidly growing Data org, further maturing an organization that in 3 years has grown 8x and become international across 8 offices
  • The exciting growth challenge to learn to build a self-sustaining, high-impact, fast-moving analytics team
  • Analytical ownership – discover the highest value-add projects and see them through from ideation to impact.
  • Bridge experience into paths in data leadership and management, specifically towards becoming a manager of managers, broader data org leadership, and/or transitioning into product management.

#LI-BN1

About Flexport:
  • We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.
Worried about not having any freight forwarding experience?
  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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