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Business Analyst, Field Operations

| Bellevue
Auth0, a global leader in Identity-as-a-Service (IDaaS), provides thousands of enterprise customers with a Universal Identity Platform for their web, mobile, IoT, and internal applications. Its extensible platform seamlessly authenticates and secures more than 1.5B logins per month, making it loved by developers and trusted by global enterprises. Auth0 has raised more than $110 million to date and continues its global growth at a rapid pace. We are consistently recognized as a great place to work based our outstanding leadership and dedication to company culture, and are looking for the best people to join our incredible team spread across more than 35 countries!
Our mission is to simplify developers' lives, improve security, and reduce identity TCO for our enterprise customers, by making identity simple, secure and extensible. We strive to maintain a welcoming and inclusive culture built on the principle of "No B.A.P." (No BS, No A-holes, No Politics).
We are seeking a business analyst for our Field Operations team. Field Operations supports customer-facing teams including sales, customer success, professional services, and technical support. This role will own forecasting models, operational reporting and dashboards in Tableau, and will support commissions processing activities. The ideal individual will provide proactive analysis and support other areas of operational support as needed. You’ll enjoy flexibility in where and when you work and will be measured on your output, not the number of hours you sit in a chair.

Key Responsibilities:

  • Work with team members to maintain a high level of data accuracy and completeness, identifying and resolving data-related issues.
  • Develop and run periodic and ad hoc reports that support all levels of the organization in improving the overall business.
  • Collaborate with front line managers on analyzing reports and presenting findings.
  • Provide operational support for a variety of initiatives to streamline processes, reduce administration and achieve team/business goals.
  • Develop and maintain operational dashboards in Tableau as a “single source of truth” for all Field Operations teams.
  • Work with Sales Operations to confirm commissions inputs and verify accuracy of commissions calculations.

Key Qualifications:

  • Ability to analyze data and create customized reports and charts in a variety of reporting tools, namely Tableau.
  • MS Excel skills a must for occasional ad hoc reporting, though use of other more shareable methods preferred when possible.
  • Understanding of database relationships and experience with one or more BI tools; Tableau preferred.
  • Positive, high-energy attitude, independent, and takes ownership of all tasks from start to finish.
  • Acute attention to detail.
  • Demonstrated track record of being proactive and creative in problem solving.
  • Strong desire and follow through to make things easier for teams we are supporting.
  • Consistently operates in an attitude of partnership and collaboration.
  • Develops strong relationships in all organizations and promotes company culture and values.
  • Works well with all kinds of people and contributes to an enjoyable work environment.
  • Excellent written and verbal communication skills.
  • Bachelor's degree in Finance, Math or Business Administration or related field preferred.
  • Prior work experience in sales/field operations and/or technology company preferred.

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

10900 NE 8th ST, Bellevue, WA 98004
10900 NE 8th ST, Bellevue, WA 98004

What are Auth0 Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Parking
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