Location: This is a Remote Role in the United States
Your Impact
This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing, cross-functional team to deliver on the value proposition of our Software Solutions.
Your Day to Day

• Work as member of the Software Services Team.
• Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.
• Discover complex business requirements - providing structure and clarity where there is ambiguity - and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.
• Collaborate with the customer to configure the system to achieve their business outcomes.
• Assess impact and feasibility of proposed solution - including change management and other non-program implementation costs - evaluating alternatives and delivering solutions that accomplish agency outcomes.
• Design, administer, and document functional acceptance tests and training.

Basic Qualifications

• Bachelor in Business, Operations, Computer Science, or Engineering.
• Experience managing process improvement or facilitating change management amongst teams.
• Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
• Willingness to join forces and drive company-wide initiatives across multiple departments

Preferred Qualifications

• Demonstrated leadership experience
• Self-starter who thrives with problem-solving and embraces ambiguity
• Experience working with or in Law Enforcement
• Some coding experience, particularly JSON

Compensation and Benefits

• Competitive salary and 401K with employer match
• Discretionary paid time off
• Robust parental leave policy
• An award-winning office/working environment
• Ride along with real police officers in real life situations, see them use technology, get inspired
• And more...