Business Analyst

The Price Quality Compliance Business Analyst will be responsible for a combination of operational tax & fee oversight, research, project work, report development, and analytics. The core responsibilities include reviewing internal data and the development of audit and control processes around content management. Additionally, this role would support the PQC department by developing reports containing vital information used for pricing, auditing, and validating.

What you'll do:

• Coordinate day-to-day communications with Market Managers & Market Operations regarding tax rate changes, updates, and disputes

• Develop audit and control processes around content management practices

• Implement new and enhanced processes related to tax rate & fee research and management

• Perform the upload of tax rates, including the identification and loading of custom data

• Develop a solid understanding of company data logging and data architecture in order to be able to assess the impact of potential changes to tax & fee decisions

• Develop and maintain compliance and audit reports to support the operations of the Price Quality Compliance department

• Perform data analytics to assist in the audit of pricing matters

• Assist in company projects and initiatives including defining requirements, developing test plans, and conducting UAT

• Collaborate with multiple inter-departmental parties including Expedia Technology and business partners to develop project goals and to launch project and program initiatives

• Work with internal partners, business sponsors, product managers, developers, and other teams to develop and review project designs and business requirements

• Research tax rates, fees, and rules and assist in supporting tax & fee research through technological solutions

• Misc. tasks and duties as assigned

Who you are:

• Bachelor’s degree in Finance, Economics, Business Administration, Math, Physics, or similar Information Technology field

• Minimum of 2-4 years of relevant Finance or Business experience in a technology or fast-paced travel-related organization

• Strong data architecture skill set including a solid understanding of database concepts and data logic

• Working knowledge of SQL and SQL Developer tools. Including the ability to data-mine, analyze results, and make recommendations

• Prior proven Finance Business Analyst and/or hands-on Project Management experience

• Proficient with all applications of the Microsoft Office Suite, including Excel, Word, MS Project, Visio, and Outlook preferred

• Outstanding interpersonal skills and attention to detail

• Ability to communicate highly sophisticated and multi-faceted concepts and ideas in a simple, clear, and concise way, both in written and verbal formats

• Demonstrated ability to work well both within a team and as an independent contributor

• Exemplary and proven presentation skills and ability to persuade and create action

• Excellent problem-solving skills, coupled with a self-motivated personality and an ability to exceed expectations in a fast-paced, results-oriented environment

• Proficient knowledge of eCommerce is preferred

Why join us:   

Expedia Group recognizes our success is dependent on the success of our people.  We are a global travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and bring the world within reach – that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them the tools to do so.   

Whether you're applying to work in engineering or customer support, marketing, or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares. 

If you have a hunger to make a difference with one of the most loved brands in the world and to work in the dynamic travel industry, this is the job for you. 

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, ebookers®, CheapTickets®, Hotwire®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia Cruises™ and SilverRail Technologies, Inc. For more information, visit www.expediagroup.com. 

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Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.