Company Description

PayScale is the world leader in modern compensation software. Our rich data and unique algorithms power the world’s largest real-time database of salary profiles giving both employers and employees immediate visibility into the right pay for any position. We believe that transparent, fact-based relationships between companies and employees will generate the best outcomes, enabling both to thrive. We are bringing the dark art of compensation into the light by helping more than 6,500 businesses to stay competitive in the labor market and retain and manage their largest investment: their people.                

We’re disrupting the compensation industry and are looking to bring on talented professionals with diverse perspectives. We foster a playful work atmosphere where highly motivated individuals can be truly innovative. Are you bright, tenacious, and inventive? If so, PayScale may be the perfect place for you to grow your career! 

We are a fast-growing Warburg Pincus portfolio company who is thrilled to have brought the MarketPay product into our suite of offerings in 2016, and started a strategic alliance with Mercer in 2017. We can't wait for you to join us!

Job Description

The Role:

• This is a remote contract position.

The Customer Operations team plays a key role in getting our customers to value. We are specialists in transferring their data accurately into our system, matching their jobs to our benchmarked titles, and facilitating their use of our tools for a friction-less experience. We also play a crucial role in the future growth and product development for PayScale as a company.

In this role, this individual will:

• Work with various members of the Customer Success team to upload customer data into PayScale
• Analyze job descriptions and translate key tasks, duties, and responsibilities into benchmark jobs
• Participate in Product Development brainstorming to support internal process improvement and creation of new products and features

The ideal individual for this opportunity brings the following to the table:

• A process improvement mindset
• The ability to take a complex process and break it down into distinct steps
• A collaborative and team-focused approach
• You love excel so much you dream about Vlookups, IF Statements and Text to Columns

Qualifications

The Requirements:

• Working knowledge of manipulating data in Excel
• Professional email tone and phone skills
• Bachelor's Degree

Additional Information

PayScale provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. PayScale complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.