doxo is disrupting bill pay.  We are founded on the simple idea to create a simple, secure way to pay all your bills from a single account. We’re a rapidly growing startup seeking a data analyst manager to help us establish and grow our consumer business. This position is an integral part of the doxo marketing team, collaborating with the doxo marketing team to devise, execute, measure and optimize our consumer business.

Key Responsibilities

• Absorbing millions of rows of data from many sources, organizing them, visualizing them, and analyzing them to help inform both short- and long-term decision-making.
• Design and maintain scripts to dive into our internal data sources including MYSQL, Elastic Search, Google Analytics, Zendesk, and other tools.
• Track, report on, and make recommendations to improve all user retention metrics including new user conversion, active user retention and active user activity.
• Explore, make recommendations, and implement scripts and other technical solutions to help increase our user care team efficiency and output.

Requirements

• 3+ years of direct experience in a data analyst role, preferably in environments with data requirements from multiple sources.
• Expert-level knowledge of scripting languages like Python.
• Excellent organizational and communications skills, with the ability to translate technical data into actionable insights, and sales and marketing goals into effective digital campaigns
• Expert-level knowledge of the Google Analytics, MYSQL, Zendesk, and other general experience with APIs
• Proficiency with Microsoft Excel and Power Point
• Work independently and as part of a team
• Proven ability to accomplish objectives and work proactively
• Capacity for learning quickly in a fast-paced environment and handling multiple tasks simultaneously
• Strong written and spoken communication skills
• Bachelor’s degree in a relevant field