Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Job Summary:

The Business Intelligence (BI) Department at Trupanion is excited to be adding a Data Analyst to the team! Are you interested in directly impacting a growing business's goals? We need hardworking data experts who are able to creatively come up with data-focused solutions to problems, mine data sources, and communicate the results. Successful candidates will be self-sufficient, have insatiable curiosity, and share our joint passions of data & pets.

Responsibilities:

Initial responsibilities for this position include:

• Information expert with ability to understand & translate data into recommended actions.
• Analyze, reconcile, and provide evaluation of extracted data.
• Provide performance reporting of results against the organization’s critical metrics, weekly, monthly, quarterly and annually.
• Build and augment analytical capabilities in: digital marketing, contact strategies, segmentation, lifetime value, member experience, and acquisition leveraging lessons learned and standard methodologies.
• Assist with implementation of measurement tools and maintain tracking and data quality as inputs to measurement tools like multi touch attribution, customer lifecycle, lead scoring, etc.
• Develop ad hoc analyses from start to finish: conceptualization, data gathering, analysis, presentation, and monitoring.
• Cultivates effective working relationships with key internal business partners across the organization to create an environment of knowledge sharing!

Qualifications:

• Bachelor’s degree in Finance, Mathematics, Statistics, or other quantitative field
• Experience using advanced Microsoft Excel, SQL, and statistics programs
• Passion for instructing skills and collaborating with team members across the company
• Strong problem-solving skills
• Attention to detail
• Flexibility to work independently and in a team-based environment
• Highly driven and motivated to work in a fast-paced, high-growth environment
• Strong understanding of business strategy, preferably with experience in marketing analytics

Benefits and Perks:

• Bonus opportunities
• Full medical, dental and vision benefits at no cost to the employee
• Four weeks paid time off
• Five-week sabbatical after five years of employment
• Restricted Stock Units
• Open, casual, pet-friendly and fun office environment
• Free dog walking services for office pets during business hours
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Free on-site gym

About Trupanion:

We’re all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professionally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We’re focused on providing continuous training and support to all team members to encourage long-term happiness and success.

Take a look inside our office and see for yourself:

https://www.facebook.com/Trupanion/videos/10155423763702974/

Things We Value

• Caring: We care about each other.
• Adhocracy: An adhocracy is intentionally ‘adhoc’ instead of bureaucratic. Adhocracies value the ability to adapt quickly, flexibility and employee empowerment.
• Trusting: We trust one another with information
• Sincere: We do what we say and say what we mean.
• Devoted: We love pets.
• Original: We are innovative and fair.
• Genuine: We are free to express our true selves.
• Simple: Simple is better.

For more information about Trupanion, visit http://trupanion.com/about

Trupanion is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.