We’re Ookla, the company behind Speedtest, Downdetector, and an ever-expanding suite of connectivity tools. Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who enjoy solving complex problems, are motivated to challenge themselves, and are delighted with turning clever ideas into unique products.

Millions of tests are performed through our products and thousands of data points are collected globally every day. With all this usage comes countless ways to dissect and analyze our data, and plenty of exciting opportunities to optimize our monetization strategy. When you work for us, you are using Ookla data and insights to further our mission to improve connectivity for all.

We are committed to providing you a flexible work environment where individuality, fun, and talent are all valued equally. If you consider yourself innovative, adept at collaboration, and you care deeply about the work you do, we want to talk!

Ookla’s data science team is looking for a data analyst to help us dive deep to analyze, understand, and communicate key insights about internet access and performance around the world. Our company, known for Speedtest and Downdetector, is a team of passionate individuals who have turned clever ideas into unique products and a thriving business. Globally, millions of tests are performed every day across the Speedtest ecosystem. All that usage provides countless ways to dissect and analyze our data. It also empowers us to help make the internet better, faster, and more accessible for everyone. If you crave the chance to do your best work in a flexible work environment where we value individuality and fun as much as we value talent, we want to hear from you.

As a data analyst, your primary focus will be enabling internal and external customers to gain insights from the vast Ookla dataset. Successful applicants will have an inquisitive nature, a creative approach to solving problems, excellent communication skills, and a strong drive for data advocacy. We’re especially interested in candidates who also have experience with data journalism, broadband networking technologies, cloud computing, or developing reproducible software.

Responsibilities

• Support the creation of public-facing content pieces including articles, blog posts, and market reports by producing custom data sets, analyses, and data visualizations
• Support teams across the business through exploratory analysis, custom reporting, and quality assurance
• Work closely with technical account managers to resolve customer data questions
• Create tools for identifying data trends and telling stories

Requirements

We are looking for the right person, not the exact list of requirements. If you believe your life experience has prepared you for similar challenges, we’d like to hear from you.

• Collaborative mindset with a strong drive to learn from and teach others
• The ability to communicate and tell stories with data through data visualization, statistical analysis, and writing
• Strong familiarity with R (or Python) for data analysis and SQL for accessing large data sets
• Experience applying statistical methods to real-world challenges
• Proven history of exceptional customer service and advocacy
• Experience with internet, cellular, and broadband technologies

Benefits

We care deeply about each other and the work we do, and our perks are just one way we demonstrate this. We offer a comprehensive benefits package, including (but not limited to):

• 401(k) matching,
• unlimited PTO,
• ESPP options,
• health/dental/vision insurance coverage, and
• enhanced parental leave.

You will have the best hardware, software, and tools available for you to do your work, and we provide excellent flexibility for working remotely as time and responsibilities allow. To promote your success and growth, we offer tuition reimbursement, educational opportunities, and anti-racism and LGBTQIA+ resource libraries. Transit passes, team happy hours and activities, and gym reimbursements are only a few of the additional, outstanding perks available to you at Ookla!

Location

We are open to this position being remote elsewhere in the US. If remote, this role will involve required travel to see clients along with occasional visits to our Seattle, USA headquarters will (following safe travel guidelines).

If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. [Read our latest diversity report from our parent company here.]

We want to ensure candidates have everything they need throughout our application and hiring process. If you have any individual needs related to disability or accessibility, we encourage you to contact and let us know how we can best accommodate you.