Position Summary:
The company is growing fast, and so is the data science team. The data science team's main focus is automating the adjudication of claims. Using natural language processing and machine learning, we are able to auto-adjudicate claims in matter of seconds compared to the industry standard of one week. Expediting the laborious claims process not only allows our customers and partnering veterinary clinics to focus on providing the best care for their pets, but also allows Trupanion to operate at scale as our business grows. This transformative shift in user experience, as well as operational efficiency is critical in achieving the company's goal of market-wide adoption.
As a data scientist, you will be responsible for making improvements to models currently in production, with a focus on our state-of-the-art Optical Character Recognition (OCR) pipeline that allows us to scrape and process claim data from invoice images. You will also have the chance to dream up new and interesting projects. Trupanion has a strong culture around making data-driven decisions. All teams collect and maintain clean, structured data. As such, there will be no shortage of opportunity to make a significant and lasting impact across all verticals of the organization.
Candidates for this position have the option to work remotely from anywhere in the US or Canada. US candidates have the option to work out of our Seattle office, depending on their preference.
Key Responsibilities Include:

• Create and take ownership of data science projects from start to finish: conceptualization, data gathering, modeling, analysis, presentation, productionalization, monitoring, and iterating on improvements
• Display an infectious intellectual curiosity while maintaining the rigor of the scientific method and producing high-quality, production-ready code
• Cultivate effective working relationships with key internal business partners across the organization to create an environment of collaboration and knowledge sharing
• Thrive in uncontrolled environments where problem definitions and success criteria can be ambiguous
• Solve problems that no one has ever solved before

Skills, Knowledge & Abilities:

• Possess strong writing, data visualization and communication skills with the ability to describe complex concepts succinctly to non-technical audiences
• Be intimately familiar with statistics and probability
• Flexibility to work both independently and closely with the team
• Expertise in at least one programming language (we use Python and SQL)
• Experience developing and deploying machine learning models and/or OCR
• Strong problem-solving abilities

Benefits and Perks:

• Bonus opportunities
• Full medical, dental, and vision benefits at no cost to the employee
• Four weeks paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Restricted Stock Units
• Open, casual, pet-friendly, and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

About Trupanion:
We're all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professionally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We're focused on providing continuous training and support to all team members to encourage long-term happiness and success.
Take a look inside our office and see for yourself: https://www.facebook.com/Trupanion/videos/10155423763702974/ We're more than insurance - we're a tech company too! Learn more about how you can use Trupanion to pay your vet directly here: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion Team DNA:
At Trupanion, we achieve great things together when we are:

• Caring: We are kind to each other and assume positive intent.
• Collaborative: We work together to achieve company goals (we not me).
• Courageous: We are determined, take risks, and make bold moves.
• Curious: We seek new information to continually better ourselves and our work.
• Honest: We believe candid communication leads to successful teamwork.
• Inclusive: We welcome and value all people and perspectives.
• Nimble: We readily adapt and evolve in pursuit of progress and innovation.

For more information about Trupanion, visit http://trupanion.com/about Trupanion is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.