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Outreach is a leader in sales engagement software and one of the fastest-growing technology companies in the country. In order to sustain our hypergrowth, we must continue to drive operational excellence for our go-to-market teams. The Data Quality Specialist team is responsible for ensuring quality and accuracy in the Outreach portfolio of accounts within Salesforce.com. The Data Quality Specialist provides programmatic and project-based enrichment of leads, contacts, and accounts and is focused on maximizing our data completeness, quality, and integrity overall. The goal for this role is to provide data excellence and thus to enable our Marketing, Sales Development, Sales and CS teams to operate with increased productivity as they engage with their respective counterparts in the community. Another key objective is to improve our focus and our effectiveness as we drive new models for our GTM strategy. This role is based in Seattle and reports into Outreach’s Revenue Operations team.

Primary Tasks

  • Collect, store and analyze account data within Salesforce.com.
  • Ensure current data sets are complete and accurate.
  • Respond to requests for account creation and enrichment for the Outreach GTM teams.
  • Drive Project-based enrichment strategies.

Your Daily Adventures Will Include

  • Processing web inbound and marketing sourced leads.
  • Researching company information using sources including LinkedIn, Linkedin Sales Navigator, DiscoverOrg, and other data sources.
  • Assisting with ongoing data enrichment projects and special projects as requested.

Basic Qualifications

  • Strong attention to detail and drive for accuracy and continuous improvement.
  • Ability to balance multiple priorities and meet deadlines.
  • Effectively communicate and coordinate work efforts with other employees.
  • Ability to work independently (driven self-starter).
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to problem-solve creatively and collaboratively.
  • A passion for learning and an understanding of how to apply best practices for maintaining data quality.
  • Experience working in rapidly changing and dynamic environments.
  • Quick learner
  • Solid skills in Excel

Preferred Qualifications

  • 1+ years of experience working in a SaaS organization
  • Experience using Salesforce is a plus.
  • Experience with SaaS applications.

Why You’ll Love It Here
• 100% medical, dental, and vision coverage for full-time employees
• Unlimited PTO (and people actually use it!)
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen

Read Full Job Description

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Outreach offers amazing groups such as OWN (Outreach Women's Network), Gals & Sals, and a Diversity & Inclusion committee that offer networking and development opportunities, and host fun events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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