Director, Operations & Analytics

| Seattle

Description

The Operations and Analytics Director will develop and optimize company sales operations in a vertically integrated marketplace. We are seeking a senior operations managers with operations research experience in forecasting and optimization. This role will collaborate with the executive team and sales leadership to transform our sales operations through user acquisition growth, conversion, supply and demand, improved customer service, and increasing lifetime customer value. Thriving to make data driven decision, this role will contribute to the resolution of complex operational challenges, allowing Varsity Tutors to grow and expand in both domestic and international markets.

Qualifications

  • 7+ years of experience in modeling unstructured and complex business problems with operational and financial elements as mathematical models. 
  • 5+ years operations management with history of organizing a team and completion of high volume of tasks.
  • Strong understanding of how to cultivate lifetime customer value and ability to support multi-channel approaches to maximize reach and effectiveness
  • Desire for high level of responsibility and ownership.
  • Advanced skills with Excel, R or equivalent required (dashboards, v-lookups, pivot tables)
  • Linear/non-linear/integer programming experience is a plus
  • Bachelor’s Degree required
  • Passion for being part of a team that is dedicated to making a difference for our clients!

Responsibilities

  • Develop, document, test business metrics and insights to manage and optimize business results
  • Improving sales operations for increased efficiency, operational excellence, and profitability. 
  • Lead development and execution of initiatives through cycle of data analytics, experiment, and rollout. Create timelines, budgets, requirements, and costs for projects and the implementations of business initiatives
  • Optimizing sales processes through analytical frameworks, mathematical programming simulation, and statistical models. 
  • Communicate prioritization and resource allocation to management, co-workers, and business functional owners
  • Prepare and present performance results and project plans to executive leadership
  • Build dashboards that delivers data around operational insights and strategies

Varsity Tutors is proud to be an equal opportunity employer! 

We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Varsity Tutors will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.


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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks

Location

Our company is located on the waterfront at Pier 56, right next to the Great Wheel and the Seattle Aquarium.

What are Varsity Tutors Perks + Benefits

Culture
Volunteer in local community
We offer 8 hours of "Volunteer Time Off" for each employee to participate in service projects and charity work in the local community.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
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