Ecommerce Business Analyst
Who we are:
Getty Images is the most trusted and esteemed source of visual content in the world, with over 200 million assets available through its industry-leading sites www.gettyimages.com and www.istock.com. The Getty Images website serves creative, business and media customers in almost 200 countries and is the first place people turn to discover, purchase and share powerful content from the world's best photographers and videographers. Getty Images works with over 200,000 contributors and hundreds of image partners to provide comprehensive coverage of more than 130,000 news, sport and
entertainment events, impactful creative imagery to communicate any commercial concept and the world's deepest digital archive of historic photography. Visit Getty Images at www.gettyimages.com to learn more about how the company is advancing the unique role of still and moving imagery in communication and business, and enabling creative ideas to come to life. For company news and announcements, visit our Press Room, and for the stories and inspiration behind our content, visit Stories & Trends. Find Getty Images on Facebook, Twitter, Instagram, LinkedIn, Pinterest and Tumblr, or download the Getty Images app where you can explore, save and share the world's best imagery.
Who You Are:
As an E-commerce Analyst at Getty Images, you will collaborate closely with our Product, Design, Search and Technology teams, along with various other stakeholders across the organization and be empowered to make meaningful change. You will use your analytical skills to dive deep into understanding customer behavior on our websites and turn data into actionable insights to drive the business forward. You will use your intellectually curiosity to solve complex data problems while bringing rigor, solutions and clarity. You will be the liaison between our stakeholders in Product and Technology to implement new products and features, develop success metrics and KPIs while understanding and communicate impacts.
Your Next Challenge:
Support our Product and Design teams by providing an understanding of website performance and customer behavior, identifying gaps in the customer experience, analyzing performance of specific products and features and making recommendations for improvements.
Partner with our Search team to optimize Search algorithms through A/B testing and ensure we are providing a world class Search experience for our customers.
Develop various site performance dashboards using data visualization tools to assist in democratizing our data to other areas of the business.
Perform deep-dive investigations into business performance to understand trends.
Communicate insights across all levels of the organization and be able to dive into the details to explain the results.
Create tagging requirements for new site features and partner with Technology to ensure requirements are understood and implemented correctly.
What You'll Need:
Minimum of 2-3 years of experience in a quantitative role, preferably in an E-commerce environment using Google Analytics and/or Adobe Analytics, with a proven track record of turning data into insights to drive positive change to the business.
Minimum of 2-3 years of experience using SQL or Hive to extract large data sets and summarize down to actionable levels.
Broad understanding of Web Analytics and statistical concepts, including website engagement, site funnels and A/B testing methodology, along with an intermediate understanding of site tagging.
Experience with data visualization tools and creating executive dashboards (e.g., via Looker, Tableau, Data Studio or similar tools).
Able to communicate insights and recommendations to audiences with different backgrounds at all level of the organization.
Ability to thrive in a fast-paced, service-oriented environment with frequent deliverables and deadlines.
Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.