Fraud Analyst- Spanish Speaking at Expedia Group

| Bellevue
Sorry, this job was removed at 3:01 p.m. (PST) on Tuesday, January 28, 2020
Find out who's hiring in Seattle.
See all Data + Analytics jobs in Seattle

Expedia

Who we are

We are an extraordinary team of analysts focused on the manual review of potential fraud transactions. We review these transactions to figure out the risk involved with the transactions with a goal of preventing fraudulent transactions from going through. We are looking for new members of our main line of defense against fraudulent activity. Fraud analysts are primarily responsible for reviewing individual transactions and making a decision based on the information available. We are team that values varied strengths and recognize the importance of individual contributions.

Who You are

Are you someone who enjoys fitting the pieces of a puzzle together so that you can see the whole picture? Do you have a background in research or investigation? Does the prospect of a constantly evolving job with multiple avenues of approach sound appealing? Are you an individual who has detail oriented approach to life and a desire to continue learning and improving? If this sounds like you then the Fraud Analyst job may be right up your alley.

What you will do:

o You will assist the team in preventing fraud, providing a benefit to both the company and our customers.

o Work independently of other analysts while still chipping in to the overall goals of the team and department.

o You will provide an in depth analysis of transactions in order to evaluate the fraud risk involved

o We want someone to assist with special projects both inside and outside the queue when required

o You will assist in identification and reporting of bugs or issues impacting the team

o Research transactional and customer records to link unidentified transactions and accounts to known fraudulent activity

o You May execute standard SQL database queries to retrieve data and produce standardized reports

o May analyze or assist with analysis of acquired data and reports to identify new fraudulent activity

o Continue to grow in skill and understanding of current fraud trends

o May assist with or perform special projects in a timely manner, as requested;

o Maintains or exceeds required performance standards as established by the department.

Qualifications & Requirements:

o Native Spanish speaking

o Strong communication skills, self-motivation and results-oriented approach

o The ability to self-motivate and strive for improvement both in yourself and those around you.

o We are seeking someone with a proven customer service, organizational, and analytical skills

o Confidence in making instinctual decisions with little or no supervision

o Strong internet research, Microsoft Office, and overall PC skills; SQL experience is an added benefit

Minimum Requirements

Education:

Bachelor’s degree preferred.

Experience:

1+ year customer service experience preferred; call center, airline or travel agency experience a plus; previous risk analysis experience is preferred.

Diversity statement

We are committed to building an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • CakePHPFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • TeradataDatabases

Location

Our new Seattle campus in Interbay is on the beach with sweeping views of the Puget Sound and Cascades.

An Insider's view of Expedia Group

What's something quirky about your company?

Everyone is obsessed with travel…Really! No matter who you are working with or run into in the halls you somehow always land on travel, where you have been, where you want to go or what is the next trip you are planning. Talk about a company with passion!

Laura

Recruiter

What's the biggest problem your team is solving?

In today's world, when you travel, you need things at your fingertips! Imagine you pull up your phone, click a few buttons, type some messages and get the answers to your travel needs quickly. That's what my team and I do - we give customers a rich experience to chat with a virtual assistant on any device and solve their travel problems right away!

Urja

Sr Technology Lead

What makes someone successful on your team?

Accept whatever starting point you have and creatively work with it to organically take a feature area, the team’s culture, and cross-org relationships to the next level. Don’t just take at face value your instructions, but turn every stone to solve user problems with joy and passion. The resulting impact is a sure sign of success.

Lawrence

Senior Technical Program Manager

What are some things you learned at the company?

What got you here today, will not get you there tomorrow. I believe this applies both organizationally and professionally; in order to maintain success, you must continuously evolve, challenge yourself, and take learnings from your mistakes.

Nicholas

Sr. Director, Finance

What are Expedia Group Perks + Benefits

Culture
Volunteer in local community
Day of Caring Volunteer Hours match
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here: https://www.expediagroup.com/about/diversity-inclusion/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

More Jobs at Expedia Group49 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Data + Analytics
new
Seattle
Finance
new
Seattle
Product
new
Seattle
Product
new
Seattle
Marketing
new
Seattle
Marketing
new
Seattle
Operations
new
Seattle
Data + Analytics
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Developer
new
Seattle
Project Mgmt
new
Seattle
Finance
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Developer
new
Seattle
Product
new
Seattle
Project Mgmt
new
Seattle
Operations
new
Seattle
Data + Analytics
new
Seattle
Product
new
Seattle
Developer
new
Seattle
Design + UX
new
Seattle
Developer
new
Seattle
Developer
new
Bellevue
Developer
new
Seattle
Data + Analytics
new
Seattle
Design + UX
new
Seattle
Product
new
Seattle
Product
new
Seattle
Product
new
Seattle
Product
new
Seattle
Operations
new
Seattle
Project Mgmt
new
Seattle
Developer
new
Seattle