Head of Shipper Insights

| Seattle
Convoy, one of the fastest growing startups in the U.S., is transforming the $800 billion trucking industry. Founded in 2015, Convoy is backed by this century's leading disruptors, including the founders and CEOs of Amazon, Salesforce, eBay, Linkedin, Expedia, Dropbox, KKR, Starbucks, and others. Convoy offers the world's largest companies the best option for moving their freight through its network of via thousands of technology-connected trucking companies.
Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools and resources that allow them to find loads they want, drive fuller trucks, and get paid quickly. Convoy is growing quickly and hiring in every area. Come join a company that is literally moving the world forward! 
As the Head of Shipper Insights, you’ll define the vision and build the foundation for Convoy’s Shipper insights program. You’ll collaborate with our Sales and Account Management teams to develop and deliver world-class supply-chain / transportation insights that solve meaningful customer problems. You’ll collaborate with our Data and Product teams to build the necessary infrastructure - data tools, visualization, customer reports, etc. to build and deliver these insights at scale. You’ll collaborate with our Marketplace and marketing teams to develop and publish our POV on market trends and the industry as such and reinforce Convoy’s position as a thought leader in this space. Build a team from the ground-up - attract, retain and develop world-class insights team

You have the following skills and experience:

  • BS or Advanced Degree in Economics, Finance, Statistics, Computer Science, Operations Research, a natural science or equivalent quantitative subject
  • 10+ years of experience leveraging quantitative analysis, analytics, and data science to solve business problems, preferably in a customer-facing role
  • 5+ years of experience managing teams of both technical and non-technical resources 
  • Experience building and scaling large-scale strategic and cross-functional programs from the ground-up
  • Comfortable crafting customer stories / strategy from data and influencing business decisions 
  • Excellent written and oral communication skills; able to drive collaboration and commitment across disparate groups with competing priorities
  • Intelligent but practical; you want to get things done and love simplicity
  • You are a leader and will speak up where needed
  • You have a habit of bias-to-action

Bonus skills and experience:

  • Experience with scientific/statistical languages such as R or Python
  • Experience with two-sided markets (platforms) and other economic theory
  • Experience working with / influencing and presenting to external VP-level / C-Suite stakeholders

Convoy is an equal-opportunity employer and we are actively seeking a diverse team. If you're a collaborative team player who wants to have an outsized impact with a small, tight-knit team, we'd love to hear from you!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

4th Avenue, Seattle, WA 98101

An Insider's view of Convoy

What's the biggest problem your team is solving?

Matching the right truck to the right load is one of the most expensive and manual steps in a traditional brokerage. Many people thought it couldn't be solved in an automated way because of the complexity. It took us 3 years and in Jan 2019 we announced that we had reached 100% automated matching.

Ziad

Chief Product Officer

How has your career grown since starting at the company?

My role has shifted from being just a product owner to taking on a more active role in leadership activities at the company. I contribute to hiring across the company, speak at various panels and events, help sustain our core culture through hyper growth, and act as a founding member of Women Discussion Groups at Convoy.

Himani

Senior Manager, Product

What projects are you most excited about?

Completely reimagining an industry core to our economy and making it as efficient as possible. Building the framework and models that allow Convoy to reduce inefficiencies at every stage of the shipping process, and in turn reduce empty miles, truck traffic, and the environmental impact of shipping, is both rewarding and intellectually stimulating.

Max

Senior Director, Data Science

What are Convoy Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Relocation Assistance
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
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