iQ Research and Development Leader

| Seattle

About Qualtrics

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Over 9,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands. Qualtrics was recently acquired by SAP, and together we will accelerate XM and power the experience economy. Join us on this adventure that can open many doors! If you’re searching for a company that’s dedicated to your ideas and growth, recognizes your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment - apply now!

About the Role

We are looking for a leader to develop and execute a Machine Learning and Artificial Intelligence R&D and productization strategy. Our goal is to personalize the Qualtrics experience using ML and AI features showcasing Qualtrics data as a core value proposition and competitive advantage.

As the leader of this team you will hire, develop, mentor, and coach both Research Scientists and ML Engineers to ideate and implement new platform features leveraging state-of-the-art techniques in natural language understanding, image classification, statistical modeling, and other forms of ML and AI technology. You will balance significant long-term R&D investments with short-term product deliverables, and partner with product management and company leadership to ensure alignment against strategic and tactical goals.

Working in with senior leaders, you will evangelize ML and AI technology capabilities, and develop a process for consulting, educating, evaluating, and implementing across the larger organization. You will provide thought leadership about proper use of ML and AI, and lead the strategy, design, and implementation of scalable processes for model development, validation, and implementation.

You will partner with other senior leaders to build an efficient organization strategy and make key investment and prioritization decisions to execute against our multi-year product and company vision. You will serve as an external voice of the company, clearly articulating the company’s vision to technical and business audiences, helping to establish the company as a market leader.

Preferred Qualifications

  • Advanced degree in Mathematics, Computer Science, or Engineering with 7+ years of industrial experience in at least one of the following fields:
    • Natural language processing: text labeling and classification, text understanding, question answering, dialogue systems, entity extraction and reasoning, knowledge graph, etc.
    • Machine learning: deep learning, distributed machine learning, large-scale optimization, Bayesian probabilistic inference
    • Data mining: information extraction, recommender systems, knowledge/pattern discovery, anomaly/churn detection
    • Computer vision: image classification, object detection, segmentation
  • Consistent record of progressive data science and ML/AI experience, with 3+ years in a leadership position leading teams that designed, developed, and launched complex AI solutions
  • Demonstrated track record of successfully hiring, motivating, growing, and retaining talented Research Scientists and ML Engineers
  • Experience in developing new algorithms with a track record in top journals or conferences
  • Expert in conducting state-of-the-art research, system design, and applying novel techniques to live production systems
  • Familiar with one or more deep learning frameworks: e.g Tensorflow, PyTorch, MXNet
  • Experience with large-scale computing platforms, e.g Spark, Hadoop
  • Strong verbal and written communication skills
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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