Licensing Analyst

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Job Description

Our Employees:  Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity.  They value diversity, are inclusive and are committed to a global mindset

Position Summary: Business Outcomes: Partner will field sellers on pitching, positioning, sizing, and offering the Enterprise Licensing Program  from inception through execution to field sales. Includes driving program and offer needs to support the quote to cash process.

F5’s Sales organization is continuously evolving and adapting to enable the needs of our customers, and this role is critical in enabling the operational delivery of F5’s new Subscriptions & Licensing offerings.

The ideal candidate should have working knowledge of software licensing, sales cycles, analytical skills, translating and understanding customer needs. The candidate  must have the ability to drive complex, high business impact sales/operational components to timely completion.  They should be comfortable interacting with all levels within the organization up to and including senior executives

Primary Responsibilities: 

  • Proactively manage a set of defined operational/contractual  elements that enable the quote to cash for  Licensing offerings for a targeted vertical
  • Be the primary operations point of contact during the ELA addendum review process
  • Provides clear and timely communication within HQ teams as well as Theatre Sales teams.
  • Attend calls with field and customers as needed to educate them on the components of  licensing programs.
  • Able to understand the ‘voice of the field’  and “voice of the customer” and represent that back to the operations team to drive programmatic improvements.
  • Focused on assigned task that supports the Sales Process, improving deal velocity and removing roadblocks to close business.
  • Manage regional coverage for ELA’s by being the Subject Matter Expert. This involves creating/managing quotes/operational elements and assisting the field close the deal
  • Manage the operational pipeline and provide updates to Sales Leadership
  • Manage the operational process for contract management
  • Manage and track customer addendum exceptions

Other Responsibilities:

  • Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
  • Develop materials and presentations as needed to support the programs
  • Perform other related duties as assigned

Knowledge, Skills and Abilities: 

  • Proven ability to effectively work with all levels including executive management
  • Knowledge of sales operations activities/technology
  • High attention to detail is a must
  • Strong communication, planning, and organization skills
  • Strong leadership, organization, analytical, and execution skills
  • Ability to work with a high degree of independence
  • Ability to work effectively under tight deadlines
  • High degree of business proficiency, professional maturity, and poise.
  • High competence on Microsoft Office suite & SFDC
  • Knowledge of Tableau a plus

Qualifications:

  • BS/BA in Business related field or equivalent work experience
  • 2+  years working in Sales, Sales/Business Operations, Program Management or Business Insights capacity
  • Knowledge of security and networking marketplace and products is desirable

Physical Demands and Work Environment: 

  • Duties are performed in a normal office environment while sitting at a desk or computer table.  Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
  • Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
  • Duties may require the ability to travel via automobile or airplane, approximately 10% of the time spent traveling.

#LI-BS1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Phishing Alert

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability,marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Location

Seattle, WA

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