Principal Machine Learning Engineer

| Seattle

Why Qualtrics: 

Qualtrics is the technology platform that organizations use to collect, analyze, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Over 10,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands. Qualtrics was recently acquired by SAP, and together we will accelerate XM globally and power the experience economy. Join us on this adventure and define the future of Experience Management from technical perspective! If you’re searching for a company that’s dedicated to your ideas and growth, recognizes your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment - apply now!


The Challenge: 

Our goal is to personalize the Qualtrics experience using ML and AI features showcasing Qualtrics data as a core value proposition and competitive advantage.

As a Machine Learning software engineer at Qualtrics, you should love building simple solutions to solve hard customer problems. Crafting systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!


Expectations for Success: 

  • A passion for building simple solutions to solve complex customer problems.
  • Craft systems in an agile environment to withstand hyper growth and owning quality from end to end 
  • Effectively research and benchmark Qualtrics’ technology against other best-in-class technologies and participate in technology adoption decisions.
  • Work with Research Engineers to implement, tune, and productize machine learning models
  • Develop new algorithms with a track record in top journals or conferences
  • Conduct state-of-the-art research, system design, and apply novel techniques to live production systems
  • Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems
  • Implement new features and optimize existing ones to drive maximum performance
  • Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers


Requirements 

  • Minimum of a Bachelor's of Science degree in Computer Science or related field
  • 12+ years of relevant, broad engineering experience
  • Deep expertise with Machine Learning systems over the entire software development lifecycle:
    • Designing for scale, quality, and stability, especially with an eye to machine learning models in NLP, computer vision, statistical analysis, data mining, etc.
    • Experience in software engineering standard methodologies (e.g. code versioning, unit testing, code reviews, design documents, and data modeling)
    • Maintenance and enhancements once in production
  • Experience with one or more deep learning frameworks: e.g Tensorflow, PyTorch, MXNet
  • Experience with large-scale computing platforms, e.g Spark, Hadoop
  • Consistent track record of leading the delivery of large-scale, high-quality SaaS systems


A Day in the Life: 

  • You'll create end-to-end Machine Learning systems - consistent model training, evaluation, deployment and delivery for batch, streaming and real time use. 
  • You'll work collaboratively with Engineers, Applied Scientists and cross functional teams in crafting and implementing AI Platform's technical vision.
  • You will balance significant long-term R&D investments with short-term product deliverables, and partner with product management and company leadership to ensure alignment against strategic and tactical goals.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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