Revenue Analyst, Business Intelligence at Outreach

| Seattle
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The Role 

We’re looking for an analyst to help the Business Intelligence and Analytics team build a best in class analytics suite for Outreach. Your primary contributions will be focused on revenue reporting and analysis that supports our Finance department. You will have the opportunity to directly impact the planning and strategy for a high growth company that is a leader in its category. You love working with data but hate repetitive tasks, which drives you to build automated and optimized data foundations that facilitate deeper reporting and analysis. We expect you to have a full spectrum of analytical and technical capabilities. This includes building scalable and robust SQL data models, creating user-facing dashboards in a BI tool, and communicating the value of analytics to business partners. You are curious to identify the meaningful patterns in data and your analyses not only answer the business questions at hand but also deliver on the ‘why’ and the ‘so what’ behind the insights. You are self-motivated, proactive, and excited to learn.

The role will report to the Analytics Manager on the BI and Analytics team.

About The Team

The BI and Analytics team is on a mission to bring relevant data and insights to every person at Outreach while advancing the use of data and promoting an insight-centric culture. We are a centralized resource providing a suite of services to Outreach business functions including KPI definition, dashboards & reporting, ad hoc analysis, forecasting, self-serve analytics, predictive modeling, and data pipeline building.

Your Daily Adventures Will Include

  • Understanding data pipelines created by data engineers as they relate to Outreach’s revenue business 
  • Working with data engineers to create new data pipelines as the business evolves and there are new problems to solve with new data streams
  • Developing scalable SQL models on top of data pipelines
  • Improving existing SQL models in alignment with BI team principles 
  • Curating and certifying data sources in Tableau from production SQL models, and supporting data champions with these data sources, including validating data champion analyses
  • Needfinding with finance business partners, and developing requirements with them, to determine problems that can be solved and supported with data
  • Building Tableau dashboards that address finance business partner problems; while maintaining and improving existing dashboards
  • Performing deep-dive analysis that leads to a deeper understanding of the drivers of the sales/revenue business, while making this new understanding actionable for stakeholders 
  • Leading business stakeholders to become more data-driven and advising them on the proper analytics frameworks to manage their business or solve a given problem
  • Collaborating with BI team to create internal consistency and long term scalability and reliability for our analytics practice
  • Definition, maintenance, and governance of KPIs for sales and sales development teams
  • Growing our best practices around reporting quality, data hygiene, and data governance

Basic Qualifications

  • BS Degree in a quantitative discipline
  • 3-5 years experience in data analytics
  • 2-5 years in SQL experience
  • Strong understanding of relational databases
  • Experience with visualization and dashboard tools (Tableau, Looker, Power BI, etc.)
  • Experience modeling in spreadsheet software (Excel, Sheets, etc.)
  • Critical attention to detail
  • Proactive communication
  • Desire to learn
  • Ability to present analytical findings
  • Positive attitude

Preferred Qualifications

  • Subject matter experience supporting a Finance Department, or a Revenue facing team
  • Experience in a SaaS business, or a recurring revenue business model
  • Advanced SQL and data modeling skills on large data sets
  • Experience with customer relationship software (SFDC, etc.)
  • Experience with recurring billing software (Zuora, etc.)
  • Version control experience (Github, DBT, etc.)
  • Experience in a high growth organization

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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