Senior Applied Research Scientist

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The Opportunity:

Flexport is looking for a creative, technically-minded Senior Applied Research Scientist (ARS) who is motivated to solve some of the world’s most challenging problems in global trade.  

Data is at the heart of our business, and as a Senior ARS, you will work to evaluate and provide insights into our physical and digital products. In collaboration with multidisciplinary product, engineering, and business/operations teams, you will apply advanced Machine Learning (ML) and Operations Research (OR) methods to deliver data-driven insights and automated decision-making in Flexport’s freight forwarding products. 

Our business, product, and engineering teams collaborate closely with our Applied Research Scientists to share domain knowledge, test hypotheses at scale, and develop promising solutions that can be quickly and widely deployed. We are passionate about providing effortlessly accessible intelligence and actionable insights to our end users. Our ideal candidate is: self-motivated, highly analytical, technically excellent at writing code, and passionate about delivering cutting-edge solutions.  

You Will:

  • Work collaboratively with product, engineering, and business to:
    • find opportunities to improve and enhance our technology products, 
    • understand Flexport’s business and operations processes to identify impact opportunities, and
    • translate ambiguous business requirements into the right technical/quantitative solution.
  • Perform requirements gathering and data gathering & analysis.  
  • Research prior work to inform and develop models and algorithms and quantify appropriate metrics & targets.
  • Perform R&D of new models/algorithms and refactor ML/OR solutions to support scalable production deployment. 
  • Deliver compelling data-driven solutions to support automated decision-making at scale.
  • Work with large and complex data sets. Solve difficult data analysis problems by applying advanced analytical methods as needed. 
  • Develop prototype data analyses and data assets iteratively as needed to generate actionable insights. 
  • Communicate findings to technical collaborators and business stakeholders. 
  • Drive and hands-on contribute to model/algorithmic development.  

 You Should Have:Minimum Qualifications

  • Ph.D. (or equivalent industry or research experience) in quantitative fields, such as Operations Research, Computer Science, Mathematics, etc. 
  • 5+ years of hands-on experience in predictive and quantitative modeling and analysis.
  • Experience and strong expertise in business analytics, forecasting, or supply chain planning, emphasizing quantitative modeling and analysis.
  • Experience and a strong background in algorithm design, engineering, and implementation.
  • Experience and a strong background in optimization methods for solving linear, mixed-integer, and dynamic programs.
  • Understanding of MIP strategies to customize/leverage commercial/open-source solvers. 
  • Software development experience using general-purpose programming languages like Python, Java, or C/++, C#
  • Experience working with large data sets and knowledge of tools for big data analytics (e.g., SQL, Python, Perl, or Ruby).

Preferred Qualifications

  • Knowledge of decomposition/iterative methods for solving large-scale optimization problems.
  • Expertise in designing and implementing optimization models and algorithms for large-scale discrete/combinatorial problems (e.g., vehicle routing, inventory planning, scheduling, network design, scheduling, and facility location).
  • Expertise in developing metaheuristics and matheuristics algorithms for extreme-scale combinatorial optimization.
  • Experience taking research prototypes to production.
  • Some experience in business analytics, forecasting, or supply chain planning, emphasizes quantitative modeling and analysis.
  • Some experience in machine learning and statistical techniques such as classification, clustering, regression, statistical inference, collaborative filtering, and experimental design.
  • Proven object-oriented design and implementation skills (Python, Java, and C++).
  • Understanding of scalable computing systems, software architecture, and data structures.
  • Experience leading the development of complex software systems that have been successfully deployed.
  • Knowledge of software engineering best practices for the complete software development life cycle.
  • Strong research track record with contributions to research communities via publications in top conferences and journals and code contributions in open source communities such as COIN-OR, scikit-learn, CLTK, NLTK, etc.

#LI-TP2

About Flexport:

We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year. 

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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