Dropbox
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Seattle, WA
Remote

Senior Competitive Intelligence Manager

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Role Description

The Sr CI Manager will report to the Head of Audience Marketing and Competitive Intelligence, and lead CI program efforts for our Dropbox products. This marketer will build a solid foundational understanding of how Dropbox differentiates against our key competitors and contribute insights to inform messaging, positioning, GTM strategy, and product roadmap. Further, the role entails deep collaboration with key internal stakeholders, working cross-functionally with marketing, product, sales, sales enablement, and executive leadership.

This candidate should have exceptional communication skills, strike the right balance between technical and marketing content, and be able to work in a fast-paced environment on multiple time-sensitive projects.

Responsibilities

  • Monitoring competitor activities via Crayon, events, earnings calls, etc.
  • Synthesizing competitor movements into CI newsletter, alerts, and executive reports
  • Creating and maintaining competitive battlecards and related messaging for sales and campaign content
  • Partnering with our Research & Insights team to conduct market research in support of new opportunities and market sizing
  • Conducting deep technical research on tier 1 competitors using various methodologies
  • Becoming the go-to person for marketing, product, sales, and executive teams on competitive insights, to influence Dropbox’s product roadmap and strategies
  • Developing a broad understanding of the document workflow and collaboration spaces and be able to identify technology advancements made by competitors
  • Understanding technology trends relevant to our market space to identify opportunities to differentiate and make threat assessments with respect to competitive positioning
  • Collaborating with Sales Operations in gathering and analyzing competitive data during various stages of the sales cycle
  • Contributing to the building of competitive assets and collateral that simplify technical and product details, to be easily consumed and appreciated by non-technical audiences
  • Contributing to sales enablement for all field-facing teams within Dropbox

Requirements

  • 8+ years of work experience, with 5+ years in marketing or product marketing
  • At least 2 years of relevant experience in competitive intelligence, market research, consumer insights, brand/marketing strategy, business intelligence, or other strategic roles supporting go-to-market initiatives
  • Successful history of executing and analyzing market research and/or competitive intelligence projects
  • Marketing competencies across GTM messaging, customer insights, content creation, and storytelling
  • Efficient, highly productive, and results-focused multi-tasker with an extremely organized and detail-oriented approach
  • Ability to navigate ambiguity and be willing to learn new things with a positive attitude
  • Strong project and organizational skills with the ability to optimally structure and prioritize work
  • Excellent communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging
  • Able to drive qualitative and quantitative research and analysis, synthesize actionable insights, and present clear recommendations
  • Takes ownership: when encountering barriers, unblocks self by proactively assessing and eliminating the root cause
  • Proven customer-centricity and skills creating quality customer-facing content, with a demonstrated understanding of requirements across mediums (email, web, etc.) and phases of the customer lifecycle
  • Bonus if you have an MBA, but it’s not required

Total Rewards

For candidates hired in Colorado, the expected salary/On-Target Earnings (OTE) range for the role is $123,300 - $145,000 - $166,800.

This salary/OTE range represents the low, middle, and high end of the salary or OTE (Sales roles) range for this position, and is subject to change. To determine a Dropboxer’s starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. This position may be considered a promotional opportunity.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

  • Competitive medical, dental and vision coverage
  • (US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
  • Flexible Time Off/Paid Time Off, paid holidays, 11 Company-wide PTO days, Volunteer time off and more
  • Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support
  • Mental Health and Wellness benefits
  • Free Dropbox space for your friends and family

Additional benefits details are available upon request.

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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

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