Senior Manager, MetaSearch Analytics and Operations at Expedia Group

| Bellevue
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Expedia

Our purpose is to bring the world within reach for every traveler.

If you are seeking a collaborative, rewarding and dynamic learning environment where a sense of humor is essential, you will love Expedia’s Metasearch Marketing team. Metasearch is a dynamic business and we aim to utilize it to be the most trusted and creative online travel agent in the world. To get there, we need extraordinarily driven people such to transform our team.

Ever wondered what it would feel like to challenge yourself in new areas of Growth Marketing? We need a dynamic, organized self-starter to drive Metasearch Analytics and Operations within our Global Marketing Organization (GMO) located in Bellevue, WA. We operate one of the largest marketing portfolios not only within Expedia but also in the world of travel marketing.

Interested in an inherently collaborative role that gives you tremendous organizational exposure with senior leaders within the company? You will partner with Product, Software Engineering, Marketing Business and Strategy teams and share results in Marketing Councils and Product Reviews. To demonstrate high Return on Ad Spend, you will provide in person updates to senior executives on channel performance and provide guidance on future growth. You will coach and mentor your team of Marketing Analysts who are responsible for crafting business cases, operational tests and growth strategies. Your efforts will guide the Metasearch team to improve company revenue, reduce cost, increase customer engagement, and enhance the value of the Expedia Brand.

Your responsibilities in this role would include the following.

  • You will be responsible for contributing to analytics, product development and operations in key areas of Metasearch marketing; including pricing and price display, machine learned inventory mapping, statistics and tools for fast-paced test-and-learn and more.
  • You will maintain a high attention to detail, with the ability to handle multiple, contending priorities simultaneously.
  • We expect you to develop a reasoned argument to present to partners with little to no guidance.
  • You will actively identify and resolve issues that may impair a team's ability to meet strategic, financial and technical goals.
  • We need you to hire and retain high-energy Marketing Analysts with a growth mindset. Empower your team to achieve the organization’s vision.
  • You get to draw on analytical and quantitative skills, using hard data, machine learning and data mining techniques to extract insights to see beyond the numbers.

We are looking for…

  • Excellent critical thinking and strong operating skills including proficiency in Agile methodology
  • Significant and proven industry experience in running business or technology teams, preferably in critical areas of e-commerce.
  • Experience building and defending data models used for testing strategies and operational execution.
  • Travel or hospitality industry experience, highly valued.
  • Proven ability to understand and discuss technical concepts, address trade-offs and evaluate opportunistic new ideas with internal and external partners.
  • Strong written and verbal skills along with collaborative program management.
  • Shown ability to lead in a matrix environment.
  • Strong interpersonal and talent management skills, including identifying and developing high-energy operational talent.

Experience and Qualification

  • Bachelor's Degree in Economics, Mathematics, Statistics or Computer Science.
  • 8 years of work experience in a business operations or technology management role.
  • 5 years of operating experience in an Agile environment with strong working knowledge of Scrum concepts.
  • Strong background in setup and measurement of A|B and Multi-Variant tests on an e-commerce platform.

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

 

*LI-MH2

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • CakePHPFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • TeradataDatabases

Location

Our new Seattle campus in Interbay is on the beach with sweeping views of the Puget Sound and Cascades.

An Insider's view of Expedia Group

What's something quirky about your company?

Everyone is obsessed with travel…Really! No matter who you are working with or run into in the halls you somehow always land on travel, where you have been, where you want to go or what is the next trip you are planning. Talk about a company with passion!

Laura

Recruiter

What's the biggest problem your team is solving?

In today's world, when you travel, you need things at your fingertips! Imagine you pull up your phone, click a few buttons, type some messages and get the answers to your travel needs quickly. That's what my team and I do - we give customers a rich experience to chat with a virtual assistant on any device and solve their travel problems right away!

Urja

Sr Technology Lead

What makes someone successful on your team?

Accept whatever starting point you have and creatively work with it to organically take a feature area, the team’s culture, and cross-org relationships to the next level. Don’t just take at face value your instructions, but turn every stone to solve user problems with joy and passion. The resulting impact is a sure sign of success.

Lawrence

Senior Technical Program Manager

What are some things you learned at the company?

What got you here today, will not get you there tomorrow. I believe this applies both organizationally and professionally; in order to maintain success, you must continuously evolve, challenge yourself, and take learnings from your mistakes.

Nicholas

Sr. Director, Finance

What are Expedia Group Perks + Benefits

Culture
Volunteer in local community
Day of Caring Volunteer Hours match
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here: https://www.expediagroup.com/about/diversity-inclusion/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

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