Role Description

This position is part of the Revenue Analytics team and will be driving insights on key trends within the Revenue Organization. Specifically, we are looking for a great mind that can help us analyze key trends in Payments and be the analytics thought partner for the engineering and product organization. We solve challenging problems to boost business growth through a deep understanding of consumer behaviors with applied analytics techniques and business insights. An ideal candidate should have robust knowledge of consumer lifecycle, previous exposure to payments data/processes, and familiarity with customer segmentation and business analytics for a SaaS company.

Responsibilities

• Develop a deep understanding of the payments platform and processes to deliver deep insights 
• Create operational reporting and act as the lead for the day to day performance measurement of our payment’s platform
• Utilize knowledge of performance data to help inform the payment’s platform roadmap 
• Define and evangelize payment metrics across the company to advocate, educate and align key stakeholders
• Help create visualizations and dashboards to trend/track metrics
• Analyze test outcomes, define significance baseline, report results in a consistent format that can be comprehensible to varied set of audiences
• Help discover insights by diving deep into current payments and billing data to help create opportunities for optimization

Requirements

• 4-6 years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting
• Experience with customer retention, upsell, churn, and renewals
• Fluency in SQL, as well as a deep understanding of statistical analysis, experiment design, and common pitfalls of data analysis
• Familiarity with Hive/SQL/Tableau is a plus
• You are a self-starter: You drive projects with minimal guidance and focus on high impact work
• Strong communicator: You effectively synthesize, visualize, and communicate your ideas to others
• You are a critical thinker: You are thoughtful, self-aware, and use available evidence to make decisions
• You work effectively with teammates and win credibility quickly
• Bachelors’ or above in CS, Engineering, Physics, Math, Statistics, Business, Economics or related field

Benefits and Perks

• 100% company paid individual medical, dental, & vision insurance coverage
• 401k + company match
• Market competitive total compensation package
• Free Dropbox space for your friends and family
• Wellness Reimbursement
• Generous vacation policy
• 10 company paid holidays
• Volunteer time off 
• Company sponsored tech talks (technology and other relevant professional topics)