As a Program manager on the Shipment growth product team you will work across the organization to develop and accelerate new offerings focused on driving volume growth. This role will primarily be focused on Shipper facing new pricing offerings and will require you to partner with Sales, Partnerships and Product to envision, launch and scale new programs to fulfil unmet customer needs. Strong communication, ability to think big and create 0->1 initiatives, technical aptitude, and the ability to influence across the company to incubate new solutions for our customers are a must.

We are looking for an experienced data science leader to drive the science roadmap and project execution of our Data Science team while mentoring and managing other data scientists. Our team partners with business units at Convoy to provide analytics, data and insights to drive decisions and outcomes. Some of these business units include Marketing, Finance, Sales, Account Management and Shipper Insights. This role would start focused on Marketing with the opportunity to expand scope. Responsibilities may include some combination of Shipper Lifecycle (Acquisition, Onboarding, Engagement, Retention, etc), LTV, CAC, marketing automation, financial models, etc. In this role you will work closely with cross-functional business leadership, scientists and other managers.

Engineering new features into our existing pricing and relevance models. Exploring new pricing models to better predict the future. Building out our machine learning infrastructure. Training new automated agents to streamline operational processes. Developing new bidding/auction models to bid on shipments. Designing our experimentation framework.

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

You are a proven and experienced account management leader in a high growth and fast paced environment. You have a proven track record of building Fortune 500 customers in high-growth situations, and building long-term strategic relationships with them. You have experience in growing revenue, managing service and leading teams that manage those levers to Fortune 500 companies. You have led teams of 20 or more people, and are able to marshall your team to meet extraordinary goals. You can recruit, hire, and coach people in your organization to become incredible account managers. You hold your team to high standards and are passionate about people development. You are tech savvy and also work well across an organization, forming strong partnerships with internal stakeholders, including operations, marketing, product, and finance.

As a Senior Product Designer for the Shipper team, you'll be creating the vision for our demand platform. This means designing data-driven solutions that can be used by both our customers and Convoy's operations team to effectively optimize the procurement and execution of shipments. This is a high-impact innovation area for Convoy, with the majority of our revenue driven by this product group. You'll own end-to-end design process for your team, including everything from user research to refined design deliverables. You'll be expected to deeply understand the problem space by getting to know your customers, and translate that understanding into effective solutions.

Design a holistic onboarding strategy for Convoy across 30/60/90 days and collaborate with key org-specific stakeholders in this planning process. Dive into about the various parts of the Convoy business orgs to understand how they fit together and help paint that picture for our new hires. Develop in-person, virtual, manager-facing and self-paced resources so every new hire has a clear understanding of Convoy, our culture, and their role. Craft an onboarding strategy that accounts for remote and in-person hires. Work with relative stakeholders across the company to vet content plans and ensure the most relevant content is presented and updated. Facilitate and update new-hire content as the business evolves.

As a Senior Program Manager, BizOps & Optimization for the Marketplace Growth team, you will be responsible for maximizing Convoy’s business outcomes as it relates to contribution margin dollars within a vertical portfolio of freight. You will also be responsible for maximizing the portfolio’s value and balancing the risks of programs and initiatives that support the company strategy and vertical growth. You will partner closely with the Sales and Account Management teams and will be a leader in guiding investments in various programs and projects against the company’s strategic plans and goals.

As a Senior System Engineer of Convoy, you are eager to get your foot in the door at a fast paced, rapidly growing startup. As the senior member of the IT Systems team, you will play a critical role in managing systems for our entire company. 

The Salesforce Administrator will be responsible for the execution of day-to-day configuration, support, and maintenance of our Salesforce instance, as well as continuously improving the platform to enable our growth. You will work closely with the Sales Operations team and several stakeholders in Business Operations and Sales Strategy and Demand, as well as Finance and Marketing, to ensure core processes and systems are well defined, precisely measured, and function effectively and with scale.

About you are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with the sales team, the account executive will be responsible for managing the end to end sales process with our shipping customers. Convoy is an equal-opportunity employer and we are actively seeking a diverse team. If you're a collaborative recruiter who wants to have an outsized impact with a small, tight-knit team, we'd love to hear from you.

You are a strong technical leader passionate about optimizing operations and improving the experience of Convoy’s carriers, shippers, and operations teams. You are an experienced manager, a thought leader with a vision for how to leverage data science to optimize every aspect of a business, and a collaborative partner excited about working cross-functionally to drive rapid change. You thrive in an ambiguous, fast-paced, and dynamic environment, and are excited to help Convoy deliver best-in-class service as efficiently as possible. If you want to think big about optimizing operations, are passionate about data, and want to see a tangible impact of your work, this is the role for you!

Ideal candidates will be driven, empathetic leaders with experience building and managing world-class teams of diverse engineers. They will also have a passion for understanding the needs of our customers, our business and our engineers, to determine the strategic path forward for our team. They will enjoy leading the careers of extraordinary software developers, collaborating with diverse stakeholders, and will bring a growth mindset and strong learning orientation. Additionally, they will be part of the engineering leadership team @ Convoy, and help shape the growth of the broader engineering organization.

You are a strong technical leader passionate about optimizing operations and improving the experience of Convoy’s carriers, shippers, and operations teams. You are an experienced manager, a thought leader with a vision for how to leverage data science to optimize every aspect of a business, and a collaborative partner excited about working cross-functionally to drive rapid change. You thrive in an ambiguous, fast-paced, and dynamic environment, and are excited to help Convoy deliver best-in-class service as efficiently as possible. If you want to think big about optimizing operations, are passionate about data, and want to see a tangible impact of your work, this is the role for you!

You are a strong programmatic leader eager to have a big impact at Convoy. You’ll partner with Finance, Operations, Product, and Data Science to optimize utilization across our teams. You are a leader in your field, with expertise in workforce management and optimization, a strong analytical toolset, and experience working cross-functionally to solve problems with product and process changes. You thrive in an ambiguous, fast-paced, and dynamic environment, and are excited to help Convoy deliver best-in-class service as efficiently as possible. If you want to think big about optimizing operations, are passionate about data, and want to see a tangible impact of your work, this is a role for you.

In your role, you will build new systems for acquiring and optimizing our contract freight. To achieve this, you will build software systems and workflows for driving excellent control and growth of this business. This will require a data-driven mindset that grows both contract freight volume and margin. You will meet shippers in person, deeply understand their problems, and use that to create or enhance Convoy’s contract offerings. Additionally, you will work closely with internal Business and Technical teams.

Building quantitative mathematical models to represent various transportation and logistics systems. Creating computer simulations to support operational decision-making. Developing model-based optimization, simulation, and/or predictive tools to identify and evaluate opportunities to improve all aspects of Convoy’s network. Working with software engineering teams to drive scalable, real-time implementations of your solutions.

As a Principal Engineer at Convoy, you will help guide the evolution of our core systems and capabilities while supporting new green field opportunities. You will help establish technical standards and drive Convoy system architecture, engineering practices, and engineering methodologies. You work on our hardest problems, building high quality, scalable, and architecturally sound systems that are aligned with our business needs. Principal Engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Your expertise is deep and broad allowing you to produce both detailed technical work and high-level architectural designs. Principal Engineers are leaders and mentors, setting excellent examples for their local teams and the entire engineering community.

Building delightful features that make it easier to run a small trucking business. Inventing best-in-industry tools while working side-by-side with teams inside the company who closely with our operations team. Writing scalable software for processing millions of dollars of payments. Using machine learning to improve our margins or brokerage efficiency. Crafting products to help other teams at Convoy scale.

Are you passionate about working autonomously and being responsible for your domain end-to-end? Convoy is looking for a Principal Product Manager to lead a strategically critical effort for Convoy. Your work will span company-level strategy through to roadmap and execution. To help you succeed, your team will consist of dedicated engineers, designers, data scientists, sellers, account managers, and marketers. You will work directly with customers to understand their problems and develop new solves from first principles. 

Convoy is looking for a Senior Product Manager to lead a strategically critical effort for Convoy. Your scope consists of new product development: aligning product vision with business objectives, translating user insights into feature ideation, and prioritizing and executing a roadmap. To help you succeed, your team will consist of dedicated engineers, designers, data scientists, sellers, account managers, and marketers. You will work directly with customers to understand their problems and develop new solutions from first principles. 

As a Portfolio Manager for the Marketplace Growth team, you will be responsible for maximizing Convoy’s business outcomes as it relates to contribution margin dollars within a vertical portfolio of freight. You will also be responsible for maximizing the portfolio’s value and balancing the risks of programs and initiatives that support the company strategy and vertical growth. You will partner closely with the Sales and Account Management teams and will be a leader in guiding investments in various programs and projects against the company’s strategic plans and goals.

As an IT Applications Manager for Integrations at Convoy, you are eager to get your foot in the door at a fast-paced, rapidly growing startup. As a lead on the IT Applications team, you will play a critical role in launching and managing an iPaaS to support enterprise systems and customer EDI integrations. 

An economist with experience in experimentation and a passion for auctions or marketplaces. You will drive continuous innovation and relentless improvement in our systems and our philosophy through experiment design and analysis, innovative product proposals, and a rigorous characterization of our marketplace dynamics. You will be treated as a thought partner in a cross-functional team of product management, engineering, data science and more.

You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales team, the account executive will be responsible for managing the end to end sales process with our shipping customers.

You are eager to join a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales and operations teams, the Account Manager will help run strategic vision and execution within Convoy's customer accounts. 

You are eager to join a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales and operations teams, the Enterprise Account Managers or Senior Enterprise Account Managers will run or help run strategic vision and execution within Convoy's largest customer accounts. 

You are a sharp, agile, and energized with a desire to take part in the dramatic growth currently underway. In this role, you will make outbound calls to potential clients who have expressed interest in learning more about Convoy or appear to be strong potential customers based upon our general market focus. The Sales Development Representative qualifies prospective customers through targeted questions about their business strategy to include informing them about Convoy’s mix of technology and transportation services and ascertains the likelihood of the prospect being a good match for our services. Leveraging a mix of high volume phone calls and outbound email communication, this person will have a passion for delivering a strong first contact experience for future customers.

Are you passionate about solving problems, having a broad charter, and making a strategic impact? Convoy is looking for a Senior Program Manager to lead growth initiatives for Convoy Connect. Convoy Connect is a free transportation management system (TMS) for shippers of all sizes. It levels-up shippers out of spreadsheets and emails and into a state-of-the art freight command center. You will partner closely with product management, engineering, data science, sales, marketing, and most importantly, our customers to make growth happen. The role will require a data-driven mindset and a willingness to be hands on to identify problems and create solutions. Strong communication, ability to think big, technical aptitude, and the ability to influence across the company to incubate and scale new solutions are a must.

You are a strong operational executor with people management experience who is eager to help Convoy scale and can demonstrate the ability to excel in an intense, dynamic work environment as an early member of a growing team. In partnership with the other Convoy operations teams an Operations Manager will help hire, onboard, and lead a team of Operations Specialists and Sr. Specialists. You’ll play an integral role in setting direction for your team and will bring the energy, grit, and work ethic necessary to get the job done!

As part of the Vendor Operations team, you will be responsible for overseeing a select portfolio of outsourced tasks and managing the day to day operations of those tasks to meet and exceed account goals. You will also be responsible for driving overall programs and projects related to your portfolio of tasks to help the Vendor Operations team achieve departmental goals and improve efficiency. You are a strategic-thinker, problem-driven, efficiency-obsessed individual with a high sense of urgency to help Convoy scale. 

Achieving partner and account growth & retention objectives. Developing a deep understanding of each partner’s internal structure, goals, and challenges with a constant eye to partner growth. Working closely with Partner Development Director to identify and prioritize expansion opportunities. Developing and executing against strategic partnership plans. Analyzing partner portfolio account data and sharing insights both internally and externally, as applicable. Leading partner-based programs and project management initiatives. Developing and distributing strategic partnership reporting. Driving analyses. Ability to break down high level business problems into concrete analytical solutions. Running business reviews on-site with partners. Executing on partner onboarding process and framework with internal stakeholders. Ensuring the highest level of partner and customer satisfactionOperating with cross-functional teams to execute programs and deliver exceptional service.

You are eager to join a fast paced, rapidly growing startup, and be part of an exciting team that is expanding to new carrier segments. You will be responsible for bringing large carriers into our marketplace, building relationships with them and understanding their needs, helping them be successful and reduce empty miles, actively managing these relationships, helping influence how our technology and marketplace works with carriers, and championing our carrier experience. This is an exciting opportunity that is fundamentally improving our marketplace and how we partner with our carriers. 

We are looking for experienced Data Scientists to work with Convoy’s Carrier team. The Carrier team is responsible for managing the supply side of trucks in our marketplace. Our objective is to ensure that every shipment is matched with a carrier and that carriers can find the loads they are looking for on our app. You will be responsible for developing insights about our carrier network, building models, analyzing experiments, developing ROI measurement and working with business stakeholders to determine next steps with our product. Ideal candidates have experience delivering and enjoy working on high visibility and high impact projects.

You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. As a part of the recruiting team, you'll bring the experience of a seasoned Talent Acquisition Professional and the enthusiasm and attitude necessary to get the job done!

Work on the following: Recommendation Systems, Forecasting/Time Series, Marketplace Dynamics, Prediction/Classification, Experimentation, Causal Inference/Observational Data Analysis, Auction Design and Optimization. Leverage communication and personal management skills to achieve outcomes. Work effectively with a diverse, interdisciplinary group of researchers & engineers within and across teams. Have a very strong quantitative background.

We are looking for an experienced Research Scientist/Economist to join the Contract Team in Convoy’s Marketplace organization. This team owns Convoy’s core models and systems for contract price optimization and long-term forecasting, areas of strategic importance to Convoy. This role has the potential to unlock significant value for the company as we double-down on the fundamental models at the heart of our business.

We are looking for a Business Analyst to work in Convoy’s Shipper Experience Org. You will work on two of our newest product offerings: Convoy Connect and Convoy’s Shipper Platform. This team is responsible for creating the tools and software that our shippers use on a daily basis to help automate and improve traditionally manual processes.

We are looking for an experienced Research Scientist/Economist to join the Network Efficiency in Convoy’s Marketplace organization. Optimizing our network of carriers is core to Convoy’s mission to automate the logistics industry. Today, we use machine learning, economic analysis, and operations research to figure out freight prices, shipment relevance for carriers, auction bidding strategy, and other internal processes. However, we’ve only begun to scratch the surface of possibilities across our transportation network - efficient load bundling, improving and fleet optimization are new frontiers that are central to Convoy’s success.

We are looking for a talented attorney to join the Convoy Legal Team. You’ll work closely with our Legal team and throughout the company on technology and intellectual property related matters. This is an opportunity to join a rocketship and make an impact from day one.

As the Senior Manager of our Managed Carrier Partnerships team, you will be responsible for leading a carrier-focused account management team to design and improve how we partner with, and create value for, carriers. This is a high-growth opportunity and your team will be responsible for sourcing and building partnerships with new carriers, actively managing these partnerships, influencing how our technology and marketplace interacts and works with carriers, improving products and processes, and launching new solutions that are mutually beneficial for carriers and Convoy. This is an exciting opportunity to lead a team that is fundamentally improving our marketplace and how we partner with our carriers.