Quality and Compliance is critical to Convoy's success and interacts with every Convoy operational team. The Q&C team’s role is to maintain and foster a high quality network of thousands of trucking companies, and to mitigate risk to Convoy and its customers. We provide analysis, research and guidance for Convoy as it expands into new geographies, services, and equipment types, and as trucking regulations change. The team comprises of people from diverse backgrounds and ways of thinking, pulling from the transportation industry, software and retail. We hire people who fit the attributes and values that we hold in high regard such as creative problem solving, outcome orientation, customer service, humility, and great communication.

Work on the following: Recommendation Systems, Forecasting/Time Series, Marketplace Dynamics, Prediction/Classification, Experimentation, Causal Inference/Observational Data Analysis, Auction Design and Optimization. Leverage communication and personal management skills to achieve outcomes. Work effectively with a diverse, interdisciplinary group of researchers & engineers within and across teams. Have a very strong quantitative background.

Working on the Pricing Operations team, you will be responsible for building tools, support structures, and processes that will help lead to better business decisions. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. You'll bring the enthusiasm and aptitude necessary to get the job done! 

You are a strong, data-motivated operational leader who is eager to get your foot in the door at a fast paced, rapidly growing startup. In partnership with key operations stakeholders at Convoy, you will manage the team that oversees outsourced vendors that serve as customer support, problem solvers, and quality control for Convoy’s shippers and carriers. You’ll be an integral part of scaling Convoy’s operations to provide a smooth, consistent, and positive experience for our customers. You can demonstrate the ability to excel in a dynamic work environment and are ready to attack unfamiliar problems with curiosity, enthusiasm, and a bias for action.

As a Senior IT Applications Analyst, People Systems at Convoy, you are eager to get your foot in the door at a fast paced, rapidly growing startup. As a member of the IT Applications team, you will play a critical role in supporting people systems for Convoy employees. 

As a Digital Marketing Specialist, you will own operational excellence and channel optimization by managing the tools and mechanisms that allow the Digital Marketing team to reach carriers with relevant, timely marketing content that drives Acquisition, Awareness, and Engagement. 

Ideal candidates will have experience driving products, applications, platforms, and leading cross-functional initiatives that span the breadth of engineering. They will have a passion for infrastructure, operational excellence, platform technologies, and will be knowledgeable about the full lifecycle of service development. They will enjoy being the central nervous system that identifies dependencies, and connect multiple teams to support delivering goals that allow Convoy Engineering to thrive and scale.

The Contract Pricing team is a key component of the Marketplace Growth department at Convoy. We navigate the gentle balance between margin opportunities and volume growth potential, within longer term shipper agreements. Effective pricing requires a mix of science and art, as we utilize and influence mathematical models developed by a world leading data science department while simultaneously seeking creative and innovative solutions that generate value for our customers.

As the Senior Sales Incentive Compensation Manager you will own the incentive compensation program for the Shipper Sales organization. This includes all aspects of the program, including the design, implementation, and administration of incentive plans for 100+ payees. You will serve a key leadership role on our newly formed Revenue Operations team and be afforded the unique opportunity to build our incentive compensation program from the ground up while also building out a team to support you. 

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

As a Principal UX Researcher for our team, you'll be working every day to empower our customers by bringing their needs into our company strategy. While working with team partners, you'll help determine product roadmap through rigorous investigation, focusing on areas requiring in-depth customer discovery. You'll help build our research practice, develop methodologies that help grow Convoy's research culture, and mentor others across the org in order to ensure the highest standards.

Ideal candidates will have experience building and managing world class engineering teams. They will also have a passion for mobile and/or web technologies and will be knowledgeable about the latest advances in these areas. Our mobile and web experiences are a key part of our business, and we’re looking for leaders that have deep expertise in building world-class apps and related backend services. They will enjoy leading the careers of extraordinary software developers, collaborating with diverse stakeholders, and will bring a growth mindset and strong learning orientation.

As a Director, Deal Strategy at Convoy, you will work to set long-term vision, while executing on short-term targets by coordinating efforts across the Demand team, Marketing team, Operations team, Product and Finance to bring your plan to reality. In this position, you’ll leverage your strong leadership, business strategy, financial analytics, and sales skills to set comprehensive goals and a company-wide vision based on insight from data, while demonstrating superior communication and project management skills, and a high level of emotional intelligence to manage differing priorities and stakeholders across the company. You will be a key customer facing negotiator and responsible for overarching deal structure. We want you to be the bridge between the customer and the deal for Convoy.

As a Senior Manager for the Marketplace Growth team, you will be responsible for a team that manages and creates programs to accelerate Convoy’s shipment growth and create the first advanced freight marketplace by driving organizational cohesion, navigating business constraints, and creating the framework to operationalize company strategy. 

As the Director of Portfolio Management you will continually assess forward-looking risk and opportunity of Convoy’s portfolio of freight across a range of market scenarios, and turn those assessments into actionable recommendations and policy. You will be responsible for a team who owns day-to-day recommendations and policies to maximize the portfolio’s value while balancing the risks of programs and initiatives that support the company strategy and growth goals. You will partner closely with the Sales and Account Management teams, as well as various Product teams, and will be a leader in guiding investments in various programs and projects against the company’s strategic plans and goals.

We are looking for an experienced Research Scientist/Economist to join the Contract Team in Convoy’s Marketplace organization. This team owns Convoy’s core models and systems for contract price optimization and long-term forecasting, areas of strategic importance to Convoy. This role has the potential to unlock significant value for the company as we double-down on the fundamental models at the heart of our business.

Manage a team of program managers & analysts focused on forecasting, financial modeling, headcount planning, operational budgeting, performance measurement, reporting and other operational functions.  Deliver executive level presentations and/or analysis, including Weekly Business Reviews (WBRs), Monthly Budget & performance reviews, and Board reviews. Lead the development of annual and quarterly financial plans, which align our go-to-market strategy with a set of measurable OKRs, headcount plans and budgetary requirements. Develop and manage the weekly and quarterly sales forecasting process within Salesforce.com. Partner directly with Finance, Sales leadership, and our sellers to ensure our forecasting is in line with the business plan. Design reports that provide benchmarking and progress measurement against key sales goals. Partner with sales leadership and Finance to design the tools & processes required to systematize our forecasting & quota setting efforts.

You are an experienced HR Business Partner (HRBP) who is eager to join a fast paced, rapidly growing startup to help build out our HR function. You have had experience in all facets of HR. You thrive in a fast-paced and challenging environment, have passion for building and refining processes and practices, are strong in influencing and mentoring others and build strong relationships with leaders and employees. We need an HR thought leader who can balance the need to be a Strategic business partner along with a roll up your sleeves attitude. This leader will work with leadership teams and can provide strategic counsel in the areas of organizational design, leadership and manager development, and talent management. As a senior member of the HRBP team, you'll bring the experience, enthusiasm and attitude necessary to get the job done.

As the Senior Manager of our Managed Carrier Partnerships team, you will be responsible for leading a carrier-focused account management team to design and improve how we partner with, and create value for, carriers. This is a high-growth opportunity and your team will be responsible for sourcing and building partnerships with new carriers, actively managing these partnerships, influencing how our technology and marketplace interacts and works with carriers, improving products and processes, and launching new solutions that are mutually beneficial for carriers and Convoy. This is an exciting opportunity to lead a team that is fundamentally improving our marketplace and how we partner with our carriers.

As a manager of the Training Operations Team, you will oversee all new hire trainings, new process and product trainings, as well as ongoing trainings across all operational sites. You will partner with the trainers and stakeholders across Convoy to support business growth and ensure our operation teams consistently provide industry-leading service to all our customers and carriers. 

Ideal candidates will have experience building and managing world class engineering product teams. They will have a passion for delivering new features and experiences across our full-stack of technologies and platforms including mobile, web, backend systems, and machine learning. They will know how to run user experiments, ship products with high velocity on multiple platforms, and understand complex business domains. They will enjoy leading the careers of extraordinary software developers, collaborating with diverse stakeholders, and bringing a growth mindset and strong learning orientation.

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

We are looking for an experienced data science leader to drive the science roadmap and project execution of a Data Science team while mentoring and managing other data scientists. Your primary goals will be twofold: lead by example in innovative data methods, applications, and development; and lead and mentor your team to help them learn, grow, and succeed as data and research scientists. This role will start with a focus on improving shipment-related finance and operations teams’ tools, processes, and metrics -- with the opportunity to expand scope. You will work closely with cross-functional business leadership, scientists and other managers.

As a Salesforce Professional at Convoy, you are eager to get your foot in the door at a fast paced, rapidly growing startup. As a member of the Demand team, you will play a critical role in launching and managing productivity and collaboration tools for Convoy employees.

As a Sales Training Manager for Convoy, you will collaborate across the organization to develop, deliver, and evaluate sales training programs for our customer-facing personnel. You will be responsible for helping our Sales and Account Management representatives learn all areas needed to succeed at Convoy, including freight industry knowledge, product knowledge, technology tools, business communication skills, sales processes and methodology, such as 30-60-90 sales curriculum and new hire onboarding. You design and own training delivery through a mix of on-demand, live, on-the-job training, and certification programs.

The Legal Department values diversity, equity, and inclusion and believes promoting these values is essential to a successful team and building a positive culture. We seek a candidate who shares in our priorities and actively believes in promoting these values in their work.

Work independently and own your domain end-to-end. Collaborate with Data Scientists, Product Managers, and Engineers across the Product organization Interact with and influence business stakeholders across the company  Own business outcomes for a team that generates insights to drive product outcomes, builds data science models and drives business impact Manage your team to contribute to a number of high impact projects that optimize our product offerings and answer strategic questions for our business.

We are looking for a talented Attorney to join our in-house legal team. You’ll work closely with our Legal team and throughout the company on various legal issues including drafting, negotiating, and redlining commercial transactions and on other legal projects. This is an opportunity to join a rocketship and make an impact from day one. The Legal Department values diversity, equity, and inclusion and believes promoting these values is essential to a successful team and building a positive culture. We seek a candidate who shares in our priorities and actively believes in promoting these values in their work.

We are looking for a talented Attorney to join our in-house legal team. You’ll work closely with our Legal team and throughout the company on various legal issues including employment law matters and litigation matters.  This is an opportunity to join a rocketship and make an impact from day one. The Legal Department values diversity, equity, and inclusion and believes promoting these values is essential to a successful team and building a positive culture. We seek a candidate who shares in our priorities and actively believes in promoting these values in their work.

You’re a team player that brings enthusiasm and positivity to work everyday. You have the ability to excel in a fast paced, dynamic work environment as an early member of a growing team. In partnership with multiple Convoy teams, the shipper success representative focuses on the satisfaction and success of Convoy customers. You have a knack for communication and are looking to learn more about what it takes to drive revenue and growth. Not only do you enjoy solving problems, you’re comfortable communicating with stakeholders to form solutions that span both Convoy and our shipper’s organization. You’ll bring confidence and attention to detail that will get the job done!

Engineering new features into our existing pricing and relevance models. Exploring new pricing models to better predict the future. Building out our machine learning infrastructure. Training new automated agents to streamline operational processes. Developing new bidding/auction models to bid on shipments. Designing our experimentation framework.

We are looking for an experienced Research Science Manager to join the Automated Brokering team in Convoy’s Marketplace organization. This team owns Convoy’s core models for matching carriers and freight, including dynamic brokerage and auction mechanisms and optimization. Data scientists on this team are also responsible for designing experiments and leveraging econometric models to characterize marketplace dynamics. This role has the potential to unlock significant value for the company by scaling a team of talented Research and Data Scientists as we double-down on the fundamental algorithms at the heart of our business.

We are looking for an experienced Research Scientist to join the Dynamic Pricing Team in Convoy’s Marketplace organization. The Dynamic Pricing Team owns Convoy’s core models for bid optimization and cost prediction that impact both sides of our marketplace. This role has the potential to unlock significant value for the company as we invest in continuous improvement on the fundamental algorithms at the heart of our business and develop new solutions for our ever evolving problem space. Data Science is at the core of Convoy’s platform. We build the models that power freight pricing, shipment offer relevance, auction bidding strategy, and other core services. The breadth of the problems space is huge, spanning machine learning, optimization, causal inference, econometrics, and prediction domains. And we have only begun to dig into the difficult and diverse problems in our two-sided marketplace.

You have led teams of 100+ people, and are able to marshal your team to meet extraordinary goals. You can recruit, hire, and coach people in your organization to become incredible leaders. You hold your team to high standards and are passionate about people development.  You are someone with a strong customer obsession, experienced in process and product improvement to deliver outstanding results to a variety of internal and external customers.  You’re data-driven, skilled in defining goals and achieving results, and you excel in an intense, dynamic work environment. 

We are looking for an experienced Data Scientist to join the Dynamic Pricing Team in Convoy’s Marketplace organization. The Dynamic Pricing Team owns Convoy’s core models for bid optimization and cost prediction that impact both sides of our marketplace. This role has the potential to unlock significant value for the company as we invest in continuous improvement on the fundamental algorithms at the heart of our business and develop new solutions for our ever evolving problem space. Data Science is at the core of Convoy’s platform. We build the models that power freight pricing, shipment offer relevance, auction bidding strategy, and other core services. The breadth of the problems space is huge, spanning machine learning, optimization, causal inference, econometrics, and prediction domains. And we have only begun to dig into the difficult and diverse problems in our two-sided marketplace.

You’re excited to make a difference. Operations sits at the heart of our business and is a differentiating factor against our competitors. We’re looking for a Recruiter that is eager to work with a high-performing, fast paced group and to foster a high caliber talent environment. If you have a penchant for building, scaling and refining new processes, identifying opportunities for improvement, and providing superb client service, we encourage you to apply!

As a Marketing Operations Manager, your mission will be to deeply understand and optimize our marketing mix and campaign performance through the use of analytics. You should be detail-oriented, borderline-obsessive and ready to help us be the best in our industry at Moneyball marketing - instrumenting and analyzing every step of our lead gen funnel so that we can understand what’s working, what isn’t, and make continuous optimizations.

As part of the Sales Enablement Team you will be responsible for driving productivity, quota achievement and engaged selling time. You will be in the driver seat to craft a culture program that helps our Sales Team Members achieve to the best of their ability and feel fulfilled while doing it. You will join an energetic and engaging team that strives to bring personality, creativity and ingenuity to the workplace and to our team members every-single-day. Together we can raise the bar and have fun doing it. Truck yeah!

As an IT Applications Manager, Customer Experience at Convoy, you are eager to get your foot in the door at a fast-paced, rapidly growing startup. As a member of the IT Applications team, you will play a critical role in managing customer support and communication systems (telephony, chat, ticketing, email, etc) for Convoy.

Building delightful features that make it easier to run a small trucking business. Inventing best-in-industry tools while working side-by-side with teams inside the company who closely with our operations team. Writing scalable software for processing millions of dollars of payments. Using machine learning to improve our margins or brokerage efficiency. Crafting products to help other teams at Convoy scale.

Building quantitative mathematical models to represent various transportation and logistics systems. Creating computer simulations to support operational decision-making. Developing model-based optimization, simulation, and/or predictive tools to identify and evaluate opportunities to improve all aspects of Convoy’s network. Working with software engineering teams to drive scalable, real-time implementations of your solutions.

In your role, you will build new systems for acquiring and optimizing our contract freight. To achieve this, you will build software systems and workflows for driving excellent control and growth of this business. This will require a data-driven mindset that grows both contract freight volume and margin. You will meet shippers in person, deeply understand their problems, and use that to create or enhance Convoy’s contract offerings. Additionally, you will work closely with internal Business and Technical teams.

About you are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with the sales team, the account executive will be responsible for managing the end to end sales process with our shipping customers. Convoy is an equal-opportunity employer and we are actively seeking a diverse team. If you're a collaborative recruiter who wants to have an outsized impact with a small, tight-knit team, we'd love to hear from you.

As a Principal Engineer at Convoy, you will help guide the evolution of our core systems and capabilities while supporting new green field opportunities. You will help establish technical standards and drive Convoy system architecture, engineering practices, and engineering methodologies. You work on our hardest problems, building high quality, scalable, and architecturally sound systems that are aligned with our business needs. Principal Engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Your expertise is deep and broad allowing you to produce both detailed technical work and high-level architectural designs. Principal Engineers are leaders and mentors, setting excellent examples for their local teams and the entire engineering community.

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

We are looking for a leader to drive the strategy and growth of our Shipper-Facing Tech Platform for all segments of shippers. This role entails end to end ownership to define the strategy and execution for our Connect and Shipper Platform products as well as partner with business teams to drive the GTM strategy. We are looking for a candidate who is passionate about growth and knows how to use product levers as a driving force for customer acquisition and retention.

Building delightful features that make it easier to run a small trucking business (truck driver is the most popular job in America!). Creating rich experiences for our shippers (Fortune 500 companies to small local businesses) that bring unparalleled innovation to their supply chains. Developing a web platform to enable engineers to easily and quickly build client-side code. Inventing best-in-industry tools while working side-by-side with business teams inside the company.

As a Program manager on the Shipment growth product team you will work across the organization to develop and accelerate new offerings focused on driving volume growth. This role will primarily be focused on Shipper facing new pricing offerings and will require you to partner with Sales, Partnerships and Product to envision, launch and scale new programs to fulfil unmet customer needs. Strong communication, ability to think big and create 0->1 initiatives, technical aptitude, and the ability to influence across the company to incubate new solutions for our customers are a must.

Achieving customer growth and retention objectives, including identifying expansion opportunities. Driving revenue and growth with Convoy’s enterprise customers. Developing and executing against strategic account plans for enterprise customers. Analyzing customer data and sharing insights both internally and externally, as applicable. Developing and distributing strategic customer reporting. Leading account-based programs / project management initiatives. Driving analysis. Ability to break down high level business problems into concrete analytical solutions. Running business reviews on-site with customers. Executing on shared account on-boarding process and framework with other key partners; including business development and operations. Ensuring the highest level of customer satisfaction. Operate across cross-functional teams to execute programs and deliver exceptional service.

You have the ability to excel in an intense, dynamic work environment as an early member of a growing team. In partnership with sales and brokerage teams, Operations Associates act as stewards of customer support, problem solving, and quality control. You'll bring the enthusiasm and aptitude necessary to get the job done!

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

In this role you will be responsible for leadership, vision, and management of the teams that ensure a great carrier match, price, and service on each shipment. You will lead, grow and nurture teams across both our Seattle and Atlanta offices. You’re experienced in operations and strategy. You have a strong customer orientation, experience leading teams, and the ability to optimize your team’s actions—through both process changes and training as well as partnership with Convoy’s product team—to get the best possible results.

As an IT Applications Manager, Financial Systems at Convoy, you are eager to get your foot in the door at a fast-paced, rapidly growing startup. As a member of the IT Applications team, you will play a critical role in managing Workday Financials and related systems for Convoy. 

As Senior Manager of Pricing on the Marketplace Growth team, you will contribute to Convoy’s future pricing strategy to accelerate shipment growth while managing company financial goals across multiple revenue programs. You will utilize your expertise of the freight industry to work across our product, supply, and demand teams and drive innovative cross-company initiatives.

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

We're looking for an experienced customer service oriented Service Desk Technician to support our growing company. As a Service Desk Technician you will be responsible for supporting the needs of employees within the company. This role requires strong technical aptitude, enterprise support experience, and most of all, a strong customer-first attitude.

You are a professional Executive Assistant with experience supporting C-level Executives in a fast-paced culture. You enjoy working in a constantly-changing environment and streamlining hectic days. You are incredibly well-organized, flexible, maintain great relationships internally and externally, and are an amazing communicator.

This position is in the Quality and Compliance organization. Quality and Compliance is critical to Convoy's success and its plays a role in every Convoy operational team. The Q&C team’s role is to maintain and foster a high quality network of thousands of trucking companies, and to mitigate risk to Convoy and its customers. We provide analysis, research and guidance for Convoy as it expands into new geographies, services, and equipment types, and as trucking regulations change. The team comprises of people from diverse backgrounds and ways of thinking, pulling from the transportation industry, software and retail. We hire people who fit the attributes and values that we hold in high regard such as creative problem solving, outcome orientation, customer service, humility, and great communication.

An economist with experience in experimentation and a passion for auctions or marketplaces. You will drive continuous innovation and relentless improvement in our systems and our philosophy through experiment design and analysis, innovative product proposals, and a rigorous characterization of our marketplace dynamics. You will be treated as a thought partner in a cross-functional team of product management, engineering, data science and more.

The Director, Shipper Insights heads up our efforts at developing and delivering world-class supply-chain / transportation insights that solve meaningful customer problems. You will report to the head of Business Operations & Sales Strategy, working with our Sales and Account Management teams, while also collaborating closely with our Data Science, Product, Engineering and Marketing orgs. You’ll identify, articulate and propose thoughtful ideas that help our customers answer their hardest ‘why’ and ‘how’ questions. You’ll collaborate closely with our peerless Data Science, Product, Engineering and Marketing folks, helping unlock the full value of Convoy’s Digital Freight Network through at-scale products and processes. It necessitates blending your intimate knowledge of our customers, the broader market and Convoy’s deep quantitative view into supply chains in order to guide the creation of whimsical stories, grounded in data, that get our customers to ‘happily ever after’.

You are a strong programmatic leader eager to build a process improvement team from the ground up. In partnership with Operations and Product, you will be responsible for improving efficiency across our teams. You are a leader in your field, with expertise in a variety of continuous improvement methods, a strong analytical toolset, and experience working cross-functionally to solve problems with product and process changes. You thrive in an ambiguous, fast-paced, and dynamic environment, and are excited to help Convoy deliver best-in-class service as efficiently as possible. If you want to think big about optimizing operations, are passionate about data, and want to see a tangible impact of your work, this is the role for you!

You are a strong programmatic leader passionate about efficiency and improving the experience of Convoy’s carriers, shippers, and operations teams. In partnership with Operations and Product, you will be responsible for improving efficiency across our teams. You are a leader in your field, with expertise in a variety of continuous improvement methods, a strong analytical toolset, and experience working cross-functionally to solve problems with product and process changes. You thrive in an ambiguous, fast-paced, and dynamic environment, and are excited to help Convoy deliver best-in-class service as efficiently as possible. If you want to think big about optimizing operations, are passionate about data, and want to see a tangible impact of your work, this is the role for you!

As a Senior System Engineer of Convoy, you are eager to get your foot in the door at a fast paced, rapidly growing startup. As the senior member of the IT Systems team, you will play a critical role in managing systems for our entire company. 

Design and develop engaging learner-centric content and courses that are specifically curated for Sales and Account Management teams.  Create learning activities and compelling courses that fit into the overarching onboarding and continued education strategy for the sales teams.  Craft clearly articulated documentation that is easily accessible and reference-able. Comfortable with data analysis and visualization to connect with learners and bring clarity of thought or understanding to complex material.  Work alongside subject matter experts to synthesize and streamline content into trainings that are easily absorbed and adopted. Will be responsible for adoption of SOP’s and programs that you write as including the metrics behind that usage. 

As part of the Vendor Operations team, you will be responsible for overseeing a select portfolio of outsourced tasks and managing the day to day operations of those tasks to meet and exceed account goals. You will also be responsible for driving overall programs and projects related to your portfolio of tasks to help the Vendor Operations team achieve departmental goals and improve efficiency. You are a strategic-thinker, problem-driven, efficiency-obsessed individual with a high sense of urgency to help Convoy scale. 

Are you passionate about solving complex problems and having a large scale impact? Convoy is looking for a Senior Program Manager to drive the efficiency of the network through product innovation. The team creates products that allow carriers to work more efficiently while also driving profitability for Convoy. In this role you will identify potential opportunities and run rapid experimentation to make recommendations on areas for investment. This role includes diving deep with data as well as articulating strategy to senior stakeholders. You will partner with cross functional teams to investigate problems, gather data, test hypotheses and implement solutions. The ideal candidate has a data-driven mindset and the ability to deal with a high level of ambiguity.

You are a strong operational executor with people management experience who is eager to help Convoy scale and can demonstrate the ability to excel in an intense, dynamic work environment as an early member of a growing team. In partnership with the other Convoy operations teams an Operations Manager will help hire, onboard, and lead a team of Operations Specialists and Sr. Specialists. You’ll play an integral role in setting direction for your team and will bring the energy, grit, and work ethic necessary to get the job done!

You are eager to join a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales and operations teams, the Enterprise Account Managers or Senior Enterprise Account Managers will run or help run strategic vision and execution within Convoy's largest customer accounts.