Director of Revenue Operations

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Logixboard is a white-labeled customer experience software that is transforming how the $2 trillion freight forwarding industry operates. 

In a highly competitive and technologically antiquated industry undergoing rapid digitalization, we are providing freight forwarders with the only white-labeled and integrated customer experience software available to the market today. 

Our software enables freight forwarders to deliver world-class digital experience to their customers, which propels them far ahead of their competition and dramatically increases customer retention and sales.

Our customers absolutely love our platform, and we're experiencing tremendous growth both in new customers and in funding, with nearly $48 million in capital raised to date.

About You:

We are hiring an all-star Director of Revenue Operations to build and grow Logixboard’s operations and analytics engine to inform and shape our go to market strategy! 

This is a dynamic role that will work closely with company leadership to help design and implement our Sales, Marketing and Customer Success processes, own the management of our sales & marketing tech stack (Salesforce, Outreach, and Hubspot), and provide analysis on everything from the large market trends to the performance of SDR messaging. 

We’re looking for someone who is creative, analytical, comfortable with technical tools, loves to learn, and who thrives in a collaborative team environment. 

You Will:

  • Own the Sales Tech Stack: Be the in house expert and manager of our existing tech stack (Salesforce, Outreach, Hubspot) and identify new opportunities for additional software that can help us achieve our goals.
  • Sales & Customer Ops: Define, implement, and maintain the workflows, processes, and SLAs for how data and activity is captured and updated in our CRM with the goal of increasing our reps productivity and success.
  • Data Enrichment: Find or build mechanisms and databases that can enrich our existing data to improve our analysis and decision making. 
  • Data Analysis and Intelligence: Review and analyze our sales funnel, sales activities, and more to surface opportunities for us to become more efficient and effective at every stage of the sales funnel. 
  • Reporting: Build reports and dashboards for reps and managers to track sales performance. 
  • Forecasting: Work to build out a forecasting engine to accurately predict future revenue.
  • Sales Enablement: Enable sales with account lists, lead lists, and general information/training to help them streamline the work in their day-to-day jobs. 
  • Market Research and Analysis: Research and analyze the freight forwarding market to identify opportunities and help inform our overall sales strategy. 

We’re Looking For:

  • 5+ years experience in Revenue Operations 
  • Proficient in Salesforce and Outreach --- certification strongly preferred
  • Proficient in Excel
  • Experience working with big data sets in SQL, python, R or something similar
  • Ability and willingness to gather, clean and transform data before pushing it into Salesforce
  • Self teaching abilities: you can recognize a problem, research solutions, design and build using cloud technologies to solve that problem
  • Highly analytical and detail oriented
  • Excellent communication skills and ability to collaborate with sales & marketing teams effectively

Benefits: 

  • Logixboard offers 100% of health insurance costs for all US employees and 75% coverage for dependents.
  • 401(k)
  • Full-time employees have unlimited vacation.
  • High Energy - High opportunity for a growth environment
  • We are a fast-growing startup where your position will have a direct impact on the business
  • Generous parental leave
  • We strive to be a truly inclusive, diverse, and continuously-learning organization: If you have needs that create a more equitable environment, let's talk

An equitable, diverse, and inclusive workplace is a high priority at Logixboard. We place a high value on those with varied experiences, backgrounds, and perspectives and highly encourage under-represented and traditionally marginalized communities to apply. We build great products and great teams. Come work with us.

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Location

Seattle

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