Senior Security Analyst - Customer Trust

Employer Provided Salary: $168,000-$187,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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The security organization at Uber is dedicated to enabling safe and secure innovation while protecting the communities we serve both online and in the physical world. Our teams are responsible for protecting both people and their data across intersections of the digital and physical world. The primary objective for Uber Engineering Security team is to enable the technical ambitions of the company while maintaining the highest standards of security and privacy for our customers and partners. As cybersecurity threats evolve, so do we.
About the Role
Uber's Engineering Security team works to ensure the security of information for our full set of users - riders, eaters, drivers and customers. Our ultimate goal is to ensure that every experience with Uber is simple, secure, and safe.
We are seeking a talented Senior Information Security Analyst - Customer Trust to join our Sales Enablement team, part of the Security Assurance function within Engineering Security.
What You'll Do

  • Cultivate trust with Uber's current or prospective customers around Uber's security and privacy programs
  • Work with Uber's sales teams during the RFP process. Provide responses to security and compliance portions of the RFPs in an accurate and timely fashion
  • Be well versed in Uber's products, particularly as they pertain to security and compliance features
  • Drive improvements to the sales enablement process. Develop customer facing materials and artifacts
  • Develop and maintain relationships with Uber's internal teams (security, privacy, legal, sales etc.) to build out comprehensive and accurate responses to customers
  • Provide exceptional customer experience to Uber's customers

Basic Qualifications:

  • Bachelor's in Computer Science, Computer Engineering, Information Systems or related field or equivalent work experience.
  • 5+ years of experience in Information Security
  • Deep understanding of security techniques, practices, and controls that can be applied to address risks.
  • Experience operating as part of a Information security program in alignment with common information technology management frameworks such as ISO 27001, NIST, CIS, ITIL, COBIT, etc.
  • Strong written and verbal communication skills
  • Strong program management skills

Preferred Qualifications

  • 2+ years of experience in an Information Security - Customer Trust role
  • Experience drafting customer assurance artifacts (e.g. SIG, CAIQ)
  • Security certifications such as CISSP, CISA, ISO 27001 Lead Implementer, etc.
  • Experience with GRC/Customer Trust/RFP tools (e.g. ServiceNow, RFPIO, safebase)
  • Prior experience working in Security and Compliance at a SaaS/Cloud company


At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires accommodation, please let us know by completing this form.
For New York, NY-based roles: The base salary range for this role is $168,000 per year - $187,000 per year.For San Francisco, CA-based roles: The base salary range for this role is $168,000 per year - $187,000 per year.For Seattle, WA-based roles: The base salary range for this role is $168,000 per year - $187,000 per year.For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

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Uber's a hybrid work environment and employees target spending 50% of their time in the office.

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