Software Engineering Manager, Reporting & Analytics

| Seattle
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The Role 

Today, data is everywhere, but those who truly know how to use it effectively will succeed. Outreach believes there are large swaths of value still locked in sales team data and we are putting an effort behind building out the best team to help Outreach and our customers succeed through the use of data. As our customer base grows, the desire for more insights, better coaching, and improvements in efficiencies outpace the supply. We are expanding the engineering team to include a new team focused solely on Analytics, Coaching Insights and Workflow optimization. This will be a critical role that has the chance to build out the team from scratch and we are looking for a Software Engineering Manager to lead the effort.

About the Team

This is a brand new team that is being built now. The Engineering Manager role would set the bar for engineering and operational excellence, team culture, business impact and hiring standards. Our customer base is yearning for more insights and this team will have a large impact on revenue, operational costs, and coaching efficiencies. This team will work inside the Core Workflow group and include multiple functions including frontend, backend engineering and data engineering. The Analytics team will work closely with Data Science to leverage models for optimization, the Data Platform team to shape data efficiently, and the other Core workflow to improve the overall impact of our customer experience.

Your Daily Adventures Will Include

  • Collaborate closely with recruiting to define job requirements, interview candidates, and build a team from scratch
  • Manage, coach, and mentor a team of up to 9 total developers
  • Build a team culture of growth impact and trust
  • Own the project backlog for your team, working closely with product management and engineering stakeholders to identify projects and set priorities
  • Define and track key performance metrics for your team

Basic Qualifications

  • 3+ years of management experience with software engineering teams
  • Previous experience substantially growing an engineering team
  • Experience with complex architecture in a fast-paced environment
  • Demonstrated success owning and delivering on problem statements from start to finish
  • You embody our core values: we are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion

Preferred Qualifications

  • Experience working with processing large amounts of data
  • Experience collaborating with data scientists
  • Experience working in a start-up or building a product in a new category

Why You’ll Love It Here

• 100% medical, dental, and vision coverage for full-time employees

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen

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Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

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