Software Engineering Manager

| Seattle
The Role
Data is at the core of Outreach's strategy. It drives our customers and ourselves to the highest levels of success. We use it for everything from customer health scores and revenue dashboards, to operational metrics of our AWS infrastructure, to helping increase product engagement, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to save our customers time and improve their sales efficiency. Our team is expanding and we are looking for a Software Engineering Manager to lead the engineering part of the Data Science organization.
About the Team 
The mission of the Data Science team is to utilize trustworthy data analysis and experimentation to build new product features and help others in the company use data effectively. The team consists of a group of Data Scientists who are responsible for researching and prototyping ML and NLP models, and a group of Engineers who are responsible for helping deploy the models into production environment and for developing our Data Platform that ensures quality of the data produced and provides easy access to the data for all stakeholders. As the manager of the Engineering team, you will be on the ground floor, working directly with the VP of Data Science to define and implement our strategy for delivering data products to customers and internal users. In particular, you will be responsible for delivering models, data-driven functionality, and end-user features based on these models that will be deployed into production.

Your Daily Adventures Will Include

  • Managing, coaching, and mentoring a team of up to 15 total developers, including 2-5 lead developers and their direct reports
  • Owning the project backlog for your team, working closely with product management, other engineering teams and customer facing sales, success, and marketing teams to identify projects and set priorities
  • Defining and tracking key performance metrics for your team
  • Collaborating closely with Recruiting to define job requirements, interview candidates, and grow the team

Basic Qualifications

  • 3+ years of management experience with software engineering teams
  • Previous experience substantially growing an engineering team
  • Experience with complex architecture in a fast-paced environment
  • Demonstrated success owning and delivering on problem statements from start to finish
  • You embody our core values: we are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion

Preferred Qualifications

  • Experience working with processing large amounts of data
  • Experience collaborating with data scientists
  • Experience working in a start-up or building a product in a new category

Why You’ll Love It Here
• 100% medical, dental, and vision coverage for full-time employees
• Unlimited PTO (and people actually use it!)
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen

Read Full Job Description

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Outreach offers amazing groups such as OWN (Outreach Women's Network), Gals & Sals, and a Diversity & Inclusion committee that offer networking and development opportunities, and host fun events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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