Dropbox
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Seattle, WA
Remote

Staff Quantitative Researcher, Central Research & Insights

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Role Description

As part of our Central Research & Insights team, you will lead research initiatives that guide Dropbox company innovations on a global scale. In this Staff Quantitative Researcher role, you will be responsible for defining, leading, analyzing, and socializing research studies to better understand our users from around the world and help answer the core questions of the business. You will help drive innovation by asking some of the most interesting and important questions for our business, such as “what is the future of work in a digital age?”

 

The cross-functional team you’ll work with are nimble, dynamic, and collaborative senior researchers. The types of projects you’ll lead will focus on:

  • Assessing opportunities for Dropbox to innovate, grow and differentiate around the world
  • Understanding how customers want to engage with their working and personal lives synchronously and asynchronously
  • Evaluating consumers’ motivations and unmet needs to improve acquisition and retention
  • Optimizing customers’ end-to-end experiences with our products

 

We are looking for a researcher with deep quantitative expertise that is capable of taking a holistic approach to designing studies that provide an understanding of how people's attitudes, beliefs, or stated needs relate to their actions or behaviors. The right candidate will have done rigorous, creative, impactful primary research, is an excellent communicator, and is excited to collaborate with a wide cross-functional team! 

Responsibilities

  • Identify research needs in partnership with product stakeholders
  • Design, plan, and execute quantitative research that impacts product roadmaps and longer term strategies
  • Bring quantitative data to life with compelling, evidence-based insights about our users and business
  • Adapt research process and practices to the growing needs of the organization
  • Advocate and guide strategy for design and product direction
  • Collaborate closely with UX research, product management, design, data science, and marketing to evaluate complex user experiences
  • Understand user needs and uncover product opportunities
  • Socialize research across the company in innovative and engaging ways

Requirements

  • 7+ years in a quantitative field, such as consulting, market research, product development or user experience research
  • MA/MS in Human-Computer Interaction, Psychology, Sociology, Economics, Computer Science, Business Administration, or another discipline with a strong research inclination
  • Deep knowledge in quantitative research methodologies (e.g., survey sampling and design, significance testing, regression modeling, experimental design, behavioral data analysis)
  • Interest in and experience executing hands-on, primary research
  • Experience in data manipulation and analysis using statistical tools (R/Python, SQL/Hive), especially with large data sets
  • Ability to ask, as well as answer, meaningful and impactful questions for businesses
  • Clear, compelling presentation and communication style


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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

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