Dropbox
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Seattle, WA
Remote

Staff Quantitative Researcher, Central Research & Insights at Dropbox

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Role Description
As part of our Central Research & Insights team, you will lead research initiatives that guide Dropbox company innovations on a global scale. In this Staff Quantitative Researcher role, you will be responsible for defining, leading, analyzing, and socializing research studies to better understand our users from around the world and help answer the core questions of the business. You will help drive innovation by asking some of the most interesting and important questions for our business, such as “what is the future of work in a digital age?”
 
The cross-functional team you’ll work with are nimble, dynamic, and collaborative senior researchers. The types of projects you’ll lead will focus on:
  • Assessing opportunities for Dropbox to innovate, grow and differentiate around the world
  • Understanding how customers want to engage with their working and personal lives synchronously and asynchronously
  • Evaluating consumers’ motivations and unmet needs to improve acquisition and retention
  • Optimizing customers’ end-to-end experiences with our products
 
We are looking for a researcher with deep quantitative expertise that is capable of taking a holistic approach to designing studies that provide an understanding of how people's attitudes, beliefs, or stated needs relate to their actions or behaviors. The right candidate will have done rigorous, creative, impactful primary research, is an excellent communicator, and is excited to collaborate with a wide cross-functional team! 
Responsibilities
  • Identify research needs in partnership with product stakeholders
  • Design, plan, and execute quantitative research that impacts product roadmaps and longer term strategies
  • Bring quantitative data to life with compelling, evidence-based insights about our users and business
  • Adapt research process and practices to the growing needs of the organization
  • Advocate and guide strategy for design and product direction
  • Collaborate closely with UX research, product management, design, data science, and marketing to evaluate complex user experiences
  • Understand user needs and uncover product opportunities
  • Socialize research across the company in innovative and engaging ways
Requirements
  • 7+ years in a quantitative field, such as consulting, market research, product development or user experience research
  • MA/MS in Human-Computer Interaction, Psychology, Sociology, Economics, Computer Science, Business Administration, or another discipline with a strong research inclination
  • Deep knowledge in quantitative research methodologies (e.g., survey sampling and design, significance testing, regression modeling, experimental design, behavioral data analysis)
  • Interest in and experience executing hands-on, primary research
  • Experience in data manipulation and analysis using statistical tools (R/Python, SQL/Hive), especially with large data sets
  • Ability to ask, as well as answer, meaningful and impactful questions for businesses
  • Clear, compelling presentation and communication style

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Where we are

*Dropbox Studios are collaborative spaces designed for teamwork and community-building. Employees will not be able to use them for solo work.

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • HBaseDatabases
    • MemcachedDatabases
    • RedisDatabases
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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to our Unlimited Vacation Policy, Dropbox also has one companywide PTO day a month
Paid Volunteer Time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We began a new 'Perks Allowance' in 2021 when we went Virtual First. Dropboxers are provided a generous individual allowance to spend on what perks really matter to them while at home- whether that's wellness, caregiver support, productivity, ergonomics, learning, food services, afterschool programs for kids, or something else! Read more here: https://bit.ly/3uM0gG3

An Insider's view of Dropbox

How would you describe the company’s work-life balance?

In the first time in over a decade, I’ve been able to actually have work life balance and to develop healthy habits because of Virtual First. My commute time is now filled with a morning workout and the end of my day now looks like being able to cook for myself. I also was able to move closer to family, which means the world to me.

Caitlin

Diversity Program Manager

What's the biggest problem your team is solving?

In a world that’s radically shifting virtual, it’s exciting to be at a company aiming to solve a lot of the problems at the crux of the transition. I’ve been working on projects that help small businesses using Dropbox collaborate and improve their overall user experience.

Micah

Software Engineer

How has your career grown since starting at the company?

Dropbox truly invests in their employees and supports internal mobility. Each year I’ve worked at Dropbox, my role has changed slightly. It’s kept me engaged, challenged me, and allowed me to constantly be in a learning environment.

Hannah

Project Manager

What is your vision for the company?

I see the 40-hour office workweek becoming a thing of the past. Employees will escape grueling commutes and gain more control over their day. The workplace will now be wherever work happens, and the workweek will be whenever work happens best for each person. We'll grow stronger as we integrate dispersed talent with diverse perspectives.

Drew

Co-founder and CEO

How does the company support your career growth?

There’s always an opportunity to pivot and learn new skills or internally transfer to a team that’s outside your normal scope of work. The humility and empathy that Dropboxers have is unlike anywhere else I’ve worked. There’s always going to be someone on the other side willing to bring you in on a project or mentor you.

Mack

Content Marketing Operations

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