Blink is a UX research and design firm that works with great companies to create meaningful digital products, brands, and experiences. Blink is looking for a talented and experienced Content Strategist for one of our clients.

While a remote role, the preferred client locations are: Seattle/Bellevue, Portland, Bay Area, Austin, NYC.

Responsibilities

• Define content journeys for the business and other decision makers.
• Build the resulting content strategies designed to accelerate the customer through the lifecycle.
• Create a content plan to address the insights in the customer journey and strategy, ensuring the content is aligned to what the customer needs at each stage.
• Relentlessly champion the customer and the experiences they have with the content you create—how they find it, how they consume it, how they use it to make decisions.
• Leverage data and market insights for decision making including content optimization and new concept development.

Qualifications

• Strong customer centric mindset and demonstrated ability to put the customer first.
• Clear and persuasive communication skills, both written and verbal.
• Experience with program performance tracking and communications.
• A demonstrated track record of business impact through content
• Well-versed in digital marketing best practices, including journey mapping.
• Deep understanding of content disciplines, including SEO, content strategy, and execution.
• Bachelor’s degree required.
• 4+ years of relevant work experience

About Blink:

Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love, and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.

Blink is an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.