The Role

Design at Outreach

We are in a new era of commerce. Today buyers have always-on, instant access to more product selection and information than ever before. Sales professionals, teams, and organizations need modern tools to accelerate their engagement and breakthrough the market at scale for their customers. Outreach’s mission is to modernize sales engagement with powerful humanized tools at scale. We design the platform that enables business to operationalize customer obsession.

Outreach is on the hunt for a design-focused operations leader that can help increase and improve our performance and our commitment to excellence. Our goal is to up-level how we work, communicate, and execute within Design, and with our cross functional partners. This role will shepherd how we set goals, on-board new hires, run design workshops, showcase design externally and much more. This is a high impact role, and you will have a hand and shaping what it is and could be!

https://dribbble.com/outreach

What you will be doing:

• Refine, implement and evangelize the design process across all areas
• Oversee design team communication, all-hands, workshops, and external presence
• Aid in the creation and implementation of design team goals and OKRs
• Normalize how teams review work with Design Leadership and Execs
• Oversee creating budgets for, headcount allocations, tools, team-outings, etc… Identify and create opportunities for design to communicate work company wide
• Aid in team allocations, and staffing

What you should have:

• 5+ years of Design Ops / Producer / Program or Project Management experience on a design or creative team
• Real world understanding and experience with Product organizations
• Frameworks and/or well articulated points of view on process, research, iteration, execution and organization 
• The ability to build meaningful relationships and partnerships with Designers Product Managers, Engineers and Stakeholders
• Experience developing OKRs, processes, critiques, and Executive reviews 
• Polished written skills, oral communication, and great story-telling are a must

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings (or virtual events these days!) because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status