Lead Graphic Designer at Outreach

| Seattle
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We’re looking for an experienced, brand-obsessed Lead graphic designer who loves bringing stories to life through powerful, customer-centric design. The right person will have an eye for top-quality B2B marketing design and a research-driven mindset to help connect design strategy to business results. You’ll play a key role in elevating Outreach’s brand and marketing program, to ensure we serve the right content (tailored for the right persona / industry / segment) throughout the customer journey. Whether we’re building brand awareness, accelerating pipeline, winning deals or evangelizing our existing customer base, you’ll help develop it all!

You’ll help build and nurture a design team of both in-house teammates and contractors, so you’ll not only roll your sleeves up to create top-tier design pieces yourself, but also coach and equip others to produce branded content. You’ll have a strong hand in almost every public-facing asset at Outreach, so this role is perfect for someone looking to grow in their design leadership and make a lasting visual stamp on this high-growth industry!


Your Daily Adventures

  • Collaborate with product marketers, freelance writers, platform design partners, junior in-house designers, external design agencies, sales professionals, customers, and industry experts to inform how we apply creative solutions to a variety of needs
  • Translate content needs, key messages and powerful stories into well-designed, effective, stunning art that meets the needs of internal key stakeholders and most importantly, our external audience
  • Present intentional design strategies, concepts and prototypes, and communicate the underlying rationale with confidence to your team and company leadership
  • Armed with clear product messaging and narratives — partner with the content team to bring stories to life, by creating market-ready designed assets, such as:
  • An infographic or custom landing page for the website to drive awareness
  • An e-book, or flagship event design needs (e.g. Unleash) to drive interest
  • A product demo landing page or product overview to drive decision-making
  • A sales pitch deck or product roadmap assets to drive action
  • An ABM-direct mail invitation to an intimate event or graphics to support our growing Customer Community, The Peak, to drive customer expansion
  • Manage contractor relationships and successfully deliver projects on time, on brand, and on budget — this includes scoping projects, managing workflows, reviewing content, effectively answering questions to set our contractors up for success
  • Establish internal processes and roles / responsibilities in place, to effectively project manage creative requests that come in from around the company, with support from the Content Team
  • Maintain and improve our content planning process and calendar through Asana so we can execute on strategy in a highly scalable, repeatable way

Your Qualifications:

  • Excellent written and verbal communication skills
  • 5-7 years in a design role at a marketing agency or high-growth SaaS company
  • Strong understanding of common design patterns and principles
  • The ability to think creatively and share brilliant ideas of how to make content of all types interesting and impactful
  • Portfolio showcasing B2B design required
  • Experience leading junior designers, freelancers and vendors to create branded content that sings
  • Are skilled in presenting and explaining your work, process, decisions, and rationale to cross-functional stakeholders (including design-minded teammates and those who are less familiar with best practice)
  • Proactively seek feedback to deliver world-class design solutions
  • Impeccable organization and project management skills with the ability to work on multiple projects with many stakeholders
  • A high sense of urgency and organization while juggling multiple projects
  • Proven ability to create, follow and coach other designers to follow brand guidelines, to ensure content is consistent
  • Passionate about the details and are excited to keep pushing your work until it’s pixel-perfect and world-class
  • Experience with sales teams / challenges / high-growth start-ups is a plus

Please include these in your application:

  • A link to your online portfolio and password and / or a few examples of content you produced (Required)
  • Your resume and LinkedIn profile
  • A few words about why Outreach is interesting to you

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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