Manager, Product Design

| Remote
Auth0 is a unicorn that just closed a $120M Series F round of funding, with total capital raised to date of $330M and valuation of nearly $2B. We are growing rapidly and looking for exceptional new team members to add to our exceptional talent pool - and who will help take us to the next level of success. One team, one score. 
Our vision is to provide people with secure access to any application in one click or less. And our promise is to make identity work for everyone—whether you’re a developer looking to innovate, or a security professional looking to mitigate. We are looking for curious, excited, boundary-pushing team members. So, if you’re a big thinker who is nimble and adaptable, Auth0 may be an ideal place for you to shine.
As a Product Design Manager you will work collaboratively with our design, product and engineering teams to build solutions for Auth0’s Identity and Access Management platform. You’ll join a diverse design team from around the world in a fully remote company to simplify the complex world of building authentication and authorization solutions for web, mobile, and legacy applications so our customers can focus on their core business.
Your Role And Impact
We're looking for a design lead for the team that builds and operates our Identity and Access Management products. As the design lead, you’ll report to the Director of Design and have influence over the customer experience across all of the IAM domain and customer touchpoints. You will lead a team of talented designers, and you will work within the support of the Auth0 product delivery organization while also rethinking the experience that we see today.
In the IAM domain you Your team will include product designers and subject matter experts and you will provide direction and guidance of their output, facilitating cross-functional partnerships and design process. This domain is unique in that you are finding solutions that span both our customers and their customers identity paradigms. This includes Login, User Management, Authentication, Authorization and Protocols and Sessions.

Who we’re looking for:

  • Identify opportunities for cross-departmental work and understand the shared dependencies that connect all of our products and services
  • Work with engineering and product leaders to establish both near-term and long-term product vision.
  • Refine the Auth0 design team culture and export our best practices to product teams across the organization
  • Contribute to documentation that helps our design team grow our skills and scale our practice
  • Develop and socialize decision-making frameworks to the broader product design team.
  • Utilize quantitative and qualitative data and understand how to translate it into accessible service and interface design
  • Apply your product design skills throughout the product development lifecycle from researching and sketching to polished interface designs
  • Mentor and coach product designers, helping them grow in their skills and careers. 
  • Manage and inspire a team of product designers providing direction and pushing the quality of the work
  • Influence product strategy and contextualize high-level decisions and direction for your team
  • Build relationships with cross-functional team members from Engineering, Product, Program Management, and Data Science and speak to product strategy, design goals, and execution.
  • Articulate the biggest business drivers in terms of customer segment, return on investment, degree of product maturity, etc.

Requirements:

  • 7+ years product/UX design experience
  • Clearly and effectively formulate direction and strategy for the team to build consensus
  • Deep empathy with, and understanding of users’ needs
  • Identifies larger scope issues and plays a leadership role with cross-functional partners to develop creative solutions for bringing new products to market.
  • Experience building within a technical environment and has some technical experience that aligns with building applications and partnering with engineering teams
  • Proven record of acting as a leader across multiple teams through the application of design thinking, craft, customer focus, and product contributions.
  • Experience managing widely distributed teams (geography and time)
  • Has developed and communicated a cohesive strategy for how all products in your area work together to advance a long term product vision and add customer value.
  • Consistently demonstrate an insightful understanding of customer needs, the competitive landscape, emerging technology, and market trends and set an example of delivering high-value work for customers.
  • Experience working across multiple product areas and uniting stakeholders
  • Experience running design teams, and collaborating effectively with engineering managers, product leaders and researchers
  • Consistent track record of coaching talented designers to achieve their best performance
  • Experience directing both the visual and interaction design of projects, across both web and mobile platforms
  • A diverse portfolio (including B2B & B2C projects), across web and mobile, that reflect critical thinking and design excellence
  • Strong communication, storytelling and presentation with confidence
  • Technical expertise and a basic understanding of developer tools or identity space a plus

Preferred Locations:

  • #US, #CA

Auth0 safeguards more than 4.5 billion login transactions each month and its top priorities are availability and security.
We like to think that we are helping make the internet safer. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 
Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen

Location

10800 NE 8th St #700, Bellevue, WA 98004

An Insider's view of Auth0

What are some social events your company does?

As Auth0 is 60% remote, every year there is an offsite event which is usually located somewhere in Mexico. The offsites are super fun to get everyone together! This year we had to get a little more creative with virtual events such as HH, Scavenger Hunts and U++. While it’s not the offsite, I appreciate the effort to bring teams closer.

Stephanie

Lead, Technical Account Management

What does your typical day look like?

As Auth0 handles 2.5 billion logins per month, security is a top priority for everyone. As a Security Engineer, my day includes reviews and discussions with Engineering teams to make sure that each stage of the development lifecycle has gone under security review. I may also attend one of our donut meetings; a way to virtually meet other Auziros.

Eva

Product Security Engineer

How does the company support your career growth?

Auth0 empowers its employees. You are empowered to get things done and make an impact. This has been evident from when I first joined the company two and a half years ago. I've been given opportunities to experiment, leading to both successes and failures. However, I've been empowered to learn from both and grow my career here.

Adam

Sr. Director of Governance, Risk, and Compliance

How do you empower your team to be more creative?

I empower my team to be more creative by encouraging them to bring their whole selves to work. By providing a safe and nurturing environment for our employees we allow them to maximize their creative potential.

Joan

Chief Security Officer

What's the biggest problem your team is solving?

Today, we’re focused on striking the right balance between preserving what’s so powerful and unique about the Auth0 culture and allowing it to organically evolve based on all the new, incredibly talented people joining Auth0. It’s really a combination of aligned values and behaviors paired with an unwavering commitment to Inclusion and Belonging.

Jenna

Director of Internal Comms and Culture

What are Auth0 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
More Jobs at Auth046 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Sales
Developer
new
Remote
Operations
new
Remote
Marketing
new
Remote
Developer
new
Remote
Developer
new
Remote
Operations
new
Remote
Operations
new
Remote
Sales
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Sales
new
Remote
Project Mgmt
new
Remote
Design + UX
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Marketing
new
Remote
Developer
new
Remote
Marketing
new
Bellevue
Finance
new
Bellevue
Operations
new
Bellevue
Data + Analytics
new
Remote
Developer
new
Remote