Dropbox
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Seattle, WA
Remote

Product Designer, Acquisition Experience - Location Flexible

Sorry, this job was removed at 11:01 a.m. (PST) on Wednesday, January 20, 2021
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Role Description

We’re looking for curious and inventive full stack product designers to build end-to-end experiences - from identifying and understanding customer problems to owning the craft and finish of every detail in the product.

The Acquisition team is part of the Growth group, focused on creating long-term customers by helping people discover the value of Dropbox.  Acquisition drives top of funnel conversions for all of Dropbox. We aim to inspire prospective and existing customers to explore and try the best products to suit their long-term needs, through an effective and frictionless web experience. To accomplish our mission, there needs to be a natural intersection of Brand (expression, vision), Marketing (site visitors, messaging/positioning) and Growth (end to end journey from sign-up, plan selection, to check out). 

 

Our primary Acquisition web surface area – Dropbox.com, one of the most visited product websites in the world – is evolving. As we expand the Dropbox product offerings, we’re re-hauling and expanding our web surface areas, to reach a growing customer base.  As a member of this team you’ll help define the future of our impactful and highly visible surface areas. 

Responsibilities:

  • Influence holistic decision making across our many web surfaces.
  • Bring clarity and insight to problems that are broad and ambiguous in scope, integrating user, business, and technical constraints into a compelling narrative
  • Ability to collaborate effectively with others in a cross-functional team, and be able to present and explain their design ideas and decisions effectively. Must be able to prioritize and manage work to adhere to critical project timelines in a fast-paced environment
  • Customer obsession: strong ability to understand and communicate customer needs and design products that solve them
  • Concept, design, prototype, and conduct user testing. Iterate based on feedback to create simple, impactful experiences.
  • Work closely with fellow Acquisition and Brand designers to help expand our new web design system.
  • Demonstrated technical proficiency and effectiveness working closely with engineers

Requirements

  • 5+ years of relevant web design experience—ideally at a product-centric company
  • Passion and experience working collaboratively with many cross-functional team members (e.g. Marketing, Brand, Product Management and Engineering), as you maintain a strong design perspective.
  • Ability to identify and frame problems and opportunities from a user-centric perspective, leaning heavily on data & research.
  • Exceptionally strong analytical, quantitative and problem solving skills
  • Clearly communicate sophisticated user flows that integrate multiple features, users, and workflows.
  • Partner closely with the Brand Design team on visual design – bringing insight to the establishment of our design framework, educating marketers and other content creators on consistency and vision.
  • A portfolio that exhibits real passion for your craft and strong conceptual ability
  • Bachelor's Degree or equivalent work experience in Design
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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

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