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Seattle, WA

Senior Manager, Design Research & Insights, Document Workflows at Dropbox

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Role Description
The Dropbox Research & Insights team is a large, well-empowered organization, and our Document Workflows team needs a seasoned, strategic-minded leader that can help take it to the next level. 
As the Senior Manager of Research & Insights for Document Workflows at Dropbox, you are energized by guiding research at a company scale and have wide influence across the Document Workflows organization. You are a talented mentor, are curious about how people work together, and want to empower your team to create, share, and collaborate better together. You believe that research insights have the greatest impact when built on triangulated user data and influences product, design, marketing, and executive business decisions. You help your team transform research results into actionable insights for our customers and our business. 
You thrive on interdisciplinary teams and can pose high-level strategic questions and guide research at all stages of the marketing & product lifecycle. You can see the uncertainties that slow teams down and help surface questions people didn’t even know they had. You aren’t afraid to roll up your sleeves and get into the weeds of the work. 
  • You will be a beacon of leadership throughout the Document Workflows organization. You will bring strong viewpoints around the role of research in the strategic and day-to-day decision-making process for the organization.
  • You will be responsible for connecting research of the Document Workflows organization to other parts of the company through strong cross-functional collaboration, allowing Research to be seen as a thought partner across all functions.
  • You will lead a team to drive research initiatives that help develop and define human/business needs into a coherent set of insights that inform and influence our company and product strategies. 
  • You have a knack for attracting, developing, and retaining extraordinary talent that instills a shared sense of purpose and belonging. Experience managing other managers is preferred, but not required.
  • Strong leadership experience with driving product initiatives from an insights-led perspective
  • M.S. or Ph.D. in scientific/technical field or equivalent experience preferred
  • 10+ years of industry experience leading Research initiatives
  • 5+ years of experience leading research teams in product development
  • Has managed a team of 6+ researchers
  • Strong experience in leading time-bound and multi-partner initiatives
  • Strong understanding of product and business metrics
  • Experience working directly with and influencing executives
  • Experience working in startups preferred
  • Bonus points for MBA and/or business strategy experience
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Where we are

*Dropbox Studios are collaborative spaces designed for teamwork and community-building. Employees will not be able to use them for solo work.

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • HBaseDatabases
    • MemcachedDatabases
    • RedisDatabases

What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to our Unlimited Vacation Policy, Dropbox also has one companywide PTO day a month
Paid Volunteer Time
At Dropbox, this is called 'Recharge'
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We began a new 'Perks Allowance' in 2021 when we went Virtual First. Dropboxers are provided a generous individual allowance to spend on what perks really matter to them while at home- whether that's wellness, caregiver support, productivity, ergonomics, learning, food services, afterschool programs for kids, or something else! Read more here: https://bit.ly/3uM0gG3

An Insider's view of Dropbox

How would you describe the company’s work-life balance?

In the first time in over a decade, I’ve been able to actually have work life balance and to develop healthy habits because of Virtual First. My commute time is now filled with a morning workout and the end of my day now looks like being able to cook for myself. I also was able to move closer to family, which means the world to me.


Diversity Program Manager

What's the biggest problem your team is solving?

In a world that’s radically shifting virtual, it’s exciting to be at a company aiming to solve a lot of the problems at the crux of the transition. I’ve been working on projects that help small businesses using Dropbox collaborate and improve their overall user experience.


Software Engineer

How has your career grown since starting at the company?

Dropbox truly invests in their employees and supports internal mobility. Each year I’ve worked at Dropbox, my role has changed slightly. It’s kept me engaged, challenged me, and allowed me to constantly be in a learning environment.


Project Manager

What is your vision for the company?

I see the 40-hour office workweek becoming a thing of the past. Employees will escape grueling commutes and gain more control over their day. The workplace will now be wherever work happens, and the workweek will be whenever work happens best for each person. We'll grow stronger as we integrate dispersed talent with diverse perspectives.


Co-founder and CEO

How does the company support your career growth?

There’s always an opportunity to pivot and learn new skills or internally transfer to a team that’s outside your normal scope of work. The humility and empathy that Dropboxers have is unlike anywhere else I’ve worked. There’s always going to be someone on the other side willing to bring you in on a project or mentor you.


Content Marketing Operations

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