Senior Product Designer, Incident Reporting

| Seattle
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Location: Remote; US based
Your Impact
Axon Records is our state-of-the-art records management system. Axon Records re-imagines the way officers write reports in the field to how detectives help prosecute crime. Police reports come to life with video at the heart of the record to tell the full story, and applying AI to data can support new strategies for crime solving and prevention.
You will be the design leader and owner of the end-to-end user experience for how officers write incident reports in the field. You obsess over the details with how the report data is shared with FBI, prosecutors, detectives, and community. Your experience with the full design process and love for user research allows you to be a strategic partner to your PM and Engineering lead; focused on where to make the most impact for our users and simplify the complexity of report writing.
Check out our future vision for Axon products here: https://vimeo.com/333871354
Check out our future vision for Records product here: https://vimeo.com/367709273
Read about our ethics board: https://www.axon.com/company/ai-and-policing-technology-ethics
Our Team
We believe that happy teams take good care of their customers, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind and deliberately avoids red tape, unnecessary rituals, politics, and jerks.
We believe we can only succeed if we deeply understand our customers and get to know them personally. We spend a lot of time with law enforcement officers to learn about their needs, watch their experience and see the real impact of our work. Your first ride-along with a patrol officer will forever change your perception of what the job is, and what the city is like.
Your Day-TO-Day:
  • Partner closely with Product Management on initial product definition and ongoing product evolution and execution. Shape strategy and direction for the highest priority product investments.
  • Build alignment and articulate vision through strong storytelling and presentations skills.
  • Lead product design for enterprise web and mobile applications for an agency's incident reporting. You'll own the full design process, from initial research and discovery through concepting, detailed designs, prototyping, testing and working with Engineering on implementation.
  • Turn complex interactions involving a diverse set of users, a complex physical environment, social interactions, regional differences, and an ecosystem of hardware devices and software applications, into simple experience solutions.
  • Collaborate with Product Managers and UX Researchers to initiate, execute, and extract insights using a variety of research methods: observational, interviews, participatory, usability testing, competitive analysis, etc.
  • Collaborate with other design leads across product teams to ensure great user experiences across all of our products.
  • Participate in hiring across the larger product design and product management & engineering organizations keeping a high bar.
  • Think in terms of broad platform and systems strategy rather than siloed features.
  • Contribute to defining global design patterns, vision, and processes for Axon products.
  • Contribute to defining the general product design vision and process at Axon.
  • Be an ambassador, mentor other designers and champion for the design culture at Axon.
  • Present products and feature ideas and execution up to executive level.
Qualifications
  • 6+ years of product design experience with at least 2 years of them leading major product design initiatives.
  • Bachelor's degree in Interaction Design, Graphic Design, Industrial Design, HCI or related field. A master's degree is considered a plus.
  • 5+ years experience shipping experiences with a moderate to high level of complexity (enterprise or complex consumer workflows rather than simple consumer flows).
  • A proven track record of applying user-centered design processes and methodology to product definition, design, and development. You have experience with every stage of the design process, including: research, sketches, wireframes, high fidelity mock-ups, prototyping, and usability testing.
  • You enjoy collaborating on early product definition as much as you enjoy working with the larger product and engineering teams on implementation.
  • Strong conceptual skills and proven ability to rapidly prototype and design to communicate ideas to others.
  • A broad skillset with deep specialization in at least one area (IA, UX, visual, etc).
  • Excellent written and verbal communication skills, with the ability to clearly explain your ideas and decisions in a way that anyone can understand.
  • Highly knowledgeable of the latest design tools and proficient at quickly learning new ones. We currently use Figma, but are always evaluating new tools.
  • Able to function both independently and in a collaborative team environment. Comfortable in both leader and follower roles.
  • Unbounded curiosity and sense of adventure.
  • A great portfolio available for review.
Benefits
  • Award-winning office and working environment with the newest technology.
  • Competitive salary and a comprehensive benefit package.
  • Discretionary PTO.
  • Fun team activities and outings.
  • Flexible working hours.
  • Options for training in the US.
  • Opportunities to ride along with local law enforcement.
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • gRPCLibraries
    • ThriftLibraries
    • Node.jsFrameworks
    • KubernetesFrameworks
    • KurentoFrameworks
    • AkkaFrameworks
    • VertxFrameworks
    • GraphQLFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases
    • KafkaDatabases

Location

Downtown Seattle: easy opportunities to get outside, enjoy south lake union, popular bars & restaurants, workouts, multiple transportation options

An Insider's view of Axon

What’s the vibe like in the office?

Healthy work environment, tons of snacks and drinks, laid back attitudes with performance aspirations. I am astounded at the culture that has been grown here.

Beth

Sales

What does your typical day look like?

There isn't one person who isn't passionate about the work the company is doing. Whenever there might be a slow or grueling day/project, you quickly become reminded of the importance of your work. Leadership cares about the employees, and ensures a healthy/fun environment. Values are well defined and drive the culture.

Suraya

Program Manager

How does the company support your career growth?

Co-workers care about your well being, and want to win together. Very strong company mission that makes it easy to buy into. Long established company that is entering a massive growth spurt. With massive change comes some uncertainty. But Axon has shown more proactive coaching and training than any company I've seen in my short tenure.

Cliff

Inside Sales

What is your vision for the company?

Our vision is bigger than just cameras or weapons. We're working every day to make the bullet obsolete. To make this a reality, we live and breathe six core values that serve as guiding principles: BE OBSESSED. AIM FAR. WIN RIGHT. OWN IT. JOIN FORCES. EXPECT CANDOR.

Rick Smith

CEO

What’s the vibe like in the office?

Fast-paced. Large company with a small company feel.
High decision velocities. Empowered, small, high-performance teams doing intellectually stimulating work with a purpose. It’s a great combination of doing good and doing well.

Sahil

Finance

What are Axon Perks + Benefits

Axon Benefits Overview

We take care of your health, mental & physical wellbeing, paid parental leave. In fact, we believe that mental health is even more important now. All Axon employees have 24/7 access to on-demand therapists, coaches, or psychotherapists via the Ginger platform. They can access help when they need it, privately with licensed professionals.

All Axon employees have access to: Real-time behavioral health coaching within seconds
* Virtual therapy & psychiatry sessions within hours that have been clinically proven to reduce symptoms of stress, anxiety, and depression
* Personalized skill-building activities curated by your coach

Also, we encourage you to take care of yourself, your families, and remind you to take breaks. We work hard, yes, but we want to sustain your health, creativity, and drive.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Axon hosts company sponsored family events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Orca Pass
Company Outings
Star Wars premiere movie night, annual Grand Canyon trip, summer time BBQ's and much more!
Game Room
Stocked Kitchen
Happy Hours
Monthly happy hours and town hall meetings with leadership
Relocation Assistance
Fitness Subsidies
GymPass discounts
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

plus --> financial wellness programs, locker rooms & showers, discounted entertainment tickets, discount mobile phone plans, stocked fridge & pantry, embedded customer learning, annual company trip.

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