Senior Product Designer
The Role
At Outreach, our product philosophy is to focus on what makes our end users, sales professional, wildly successful. As a Senior Product Designer at Outreach, you have a profound impact on the way customers like Dropbox, Adobe, Zendesk and Workday move through their daily selling experience. You’ll work with a tight-knit product and engineering team to meaningfully iterate on our core product capabilities, as well as design & implement new products.
This is a role for a true craftsperson who is excited by the opportunity to design fluid and connected experiences for end-users who love the product and spend most of their working day in Outreach.
https://dribbble.com/outreach
Your Daily Adventures Will Include
- Learning how salespeople work, how they use Outreach to engage their customers in the context of a sales workflow, and understanding customer usage patterns across the Outreach application
- Developing information architecture, interaction models, customer flows, schematics and visual design
- Communicating design concepts and strategies with thoughtfulness and confidence
- Participating in many dimensions of product development - from greenfield product concepts to the extension of current capabilities, to iterative design on core product
- Using both quantitative data and qualitative research to understand friction in user workflows and prototype solutions
- Contributing to the Outreach design system framework
- Collaborating with product and engineering on defining MVP
- Working with the User Research function, manage customer interviews, validate design concepts and conduct usability studies
- Seeking out feedback and iterating gracefully
- Mentoring junior product designers, and contributing to a vibrant design culture focused on continuous improvement
Basic Requirements
- 5+ years of professional UX/product design experience
- Experience as lead or primary product designer for a major feature area and are comfortable bringing a strong and informed design point of view to the product team
- Enthusiasm for working in tightly integrated agile teams where collaboration and idea generation are part of the rhythm
- Process for working across the full spectrum of product design, from early research, vision, information architecture to detailed specifications
- Experience working on complex workflow products a plus!
Why You’ll Love It Here
• 100% medical, dental, and vision coverage for full-time employees
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status