Senior Product Designer

| Seattle | Hybrid
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Mason is the only fully managed infrastructure for developing and delivering dedicated devices. We make it easy for anyone to turn an idea into a smart product and ship it to anywhere in the world. Our mission is to enable our customers to create smart and sustainable products on behalf of humanity.


Mason is looking for an experienced product designer to create exceptional user experiences across our product surfaces. You’ll be responsible for building and evolving our design system, shaping our budding design culture and processes, and acting as a critical partner for our product, engineering, and operations teams. Your work will have a direct impact on designing tools and services for our customers who are revolutionizing the future of clinical trials, warehouse logistics, retail payments, and more.


This is also a unique opportunity to get hands-on with hardware and operations collaborators, including industrial design, hardware engineering, and fulfillment teams. 


Mason is transforming mobile deployments the same way AWS transformed website development, making it easy for anyone to turn an idea into a smart product and ship it to anywhere in the world.


Mason is looking for a complex combination of grit, smarts, ingenuity, and diverse perspectives (and more!). Check out our values and see if they resonate! 

What you’ll work on:

  • Represent user-centered design thinking throughout the development process. Represent the design team with your product and engineering partners, advocate on behalf of the user throughout the organization, and be a critical part of development from concept to delivery. 
  • Build and evolve the Mason design system. Contribute to and evolve our design systems across hardware, software, and marketing touchpoints in close partnership with brand, UI, and industrial design. Make informed design decisions based on data, user research, and intuition.
  • Discover real user needs. Work with product, sales, and customer success to deeply understand user problems and needs. Explore those ideas with mockups, prototypes, and usability testing, and take them through the full cycle of the product development process. 
  • Generate vision. Bring Masons together with a single shared vision of the future. Use mockups, discovery artifacts, and vision types to generate buy-in.
  • Lead our design team. You’ll be managing a UI Designer, taking a leading role in setting the design vision, defining what projects to work on, and providing direction and coaching for the team. Present and articulate design processes and decisions to stakeholders and leadership. 
  • Establish and hold a high-quality bar. Champion cohesion and consistency that unifies our product surfaces, own design execution, and implement and measure ongoing improvements. 

What you bring to the table:

  • 4+ years of experience in design, preferably including experience in mentorship and/or management
  • Portfolio showcasing demonstrated experience in designing and building product for mobile & desktop experiences, preferably for B2B products
  • A ‘discovery first’ attitude and strong working knowledge of UX research methodologies, enabling you to independently drive user research and usability testing from the earliest stages
  • Strong examples of collaborative design experience and the ability to draw in cross-functional partners to contribute to understanding, ideating, and converging on a well-scoped design
  • Excellent communication, presentation, and collaboration skills with the ability to work cross-functionally and with leadership 
  • Proficient in design and prototyping tools such as Figma, Miro, InVision, Sketch, Adobe Suite, etc. We primarily use Figma and Adobe Suite 
  • Enjoyment of complex problems, and exploring the ambiguity inherent to defining a new product category
  • A love for diving into technical challenges 
  • A sense of humor and energy for working on complex, high-impact solutions
  • A self-starter attitude and enthusiasm for working in a hyper fast-paced, growing startup environment

Bonus points for:

  • Experience working with hardware or physical devices
  • Experience designing for developer platforms and/or enterprise customers 
  • Experience working with healthcare, government, or retail related industries

Fun Perks!

  • Remote-friendly: Employees may choose to work fully remote, in-office, or hybrid.
  • Healthcare: Full premium payments of medical, vision, and dental insurance for employees and their dependents.
  • Commuter: Monthly stipend for your commuter needs to get to and from work.
  • Fitness: Quarterly reimbursement for fitness classes or gym memberships.
  • Food: Catered lunch or delivery gift cards to keep you nourished while working.
  • Generous PTO & Sick Leave: We want you to take care of yourself with a flexible PTO plan or generous accrued PTO and added monthly mental healthy days during the pandemic.
  • Parental Leave: Caring for a newborn is an exciting time for parents! We offer 16 weeks of paid parental leave.
  • Full benefits are offered to full-time employees. Part-time employees participate on a limited basis. 

Diversity, Equity & Inclusion at Mason: Belonging, psychological safety, and inclusivity unlock a Mason’s full potential. We don’t want Masons to quietly assimilate into a dominant culture and sacrifice a piece of themselves. We want our team members to be seen, validated, and welcomed.


Mason America, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company’s personnel representative if you need assistance completing any forms or to otherwise participate in the application process.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • jQuery UILibraries
    • ReactLibraries
    • DynamoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TimescaleDBDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • Google AnalyticsAnalytics
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • SmartsheetManagement
    • WordpressCMS
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • AirtableCollaboration
    • Google WorkspaceCollaboration
    • MiroCollaboration
    • SmartsheetProject Management
    • TrelloProject Management
    • GustoProject Management
    • LatticeProject Management
    • Lever ATSProject Management
    • Option DriverProject Management
    • Easy LlamaProject Management
    • Microsoft O365Project Management
    • DocuSignProject Management

Location

In the 4th & Madison building in Seattle's CBD, near the Central Library and Columbia Tower. Close to bus stops, light link stations, the downtown ferry terminal, and I-5. Building amenities include onsite fitness center, restaurants, barber, dentist and day care.

An Insider's view of Mason

What's something quirky about your company?

Like most startups, Mason changes with each new face...in the past this small group of awesome people has come up with some pretty fun ways to stay close knit and create that “water-cooler talk” kind of environment including dart tournaments, custom pet emojis on slack, blacksmithing a horseshoe into a knife, and company dance parties!

Megan

Art Director

What projects are you most excited about?

Delivery of our robust product requires collaboration with all areas of the organization, from sales and marketing to product design and engineering. It's exciting to collaborate on projects that make it easier for customers to use Mason.

Adam

Director of Finance

What makes someone successful on your team?

Being a successful TPM is about foreseeing the fastest, the most easiest path to program wins for your team . Anything entails to achieve this goal will be the traits,

Gee Weiden

Head of Program Management

How has your career grown since starting at the company?

I started at Mason as a contracted designer working on preliminary brand guidelines. I am now Creative Lead in which I am responsible for the look and feel of our brand, primarily within sales and marketing. I'm responsible for crafting that gut feeling in our audience and telling our visual story as authentically as I possibly can.

Megan

Art Director

What are Mason Perks + Benefits

Mason Benefits Overview

In addition to the amazing people that make up our team, Mason offers some great benefits to make the job a little sweeter. We value a healthy, balanced and happy day-to-day!

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Employees are empowered to work in an environment where they do their best work. We offer 3 work styles to meet employees where they thrive: fully remote, in-office, or hybrid
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Healthcare, Dependent Care, and Commuter FSAs to set aside tax-advantaged funds for eligible expenses
Dental insurance
Fully paid premiums of dental insurance for you, your spouse + dependents - low deductibles and out-of-pocket limits. Coverage starts 1st of the month, on or after hire
Vision insurance
Fully paid premiums of vision insurance for you, your spouse + dependents - low deductibles and out-of-pocket limits. Coverage starts 1st of the month, on or after hire
Health insurance
Fully paid premiums of medical insurance for you, your spouse + dependents - low deductibles and out-of-pocket limits. Coverage starts 1st of the month, on or after hire
Wellness programs
Up to $100/month reimbursement for qualified fitness and wellness expenses to help you stay healthy and continue to thrive
Mental health benefits
Mental health coverage is included with the medical insurance plan. Plus monthly mental health days!
Wellness days
Monthly Mason mental health days often falling on a company-wide 3-day weekend or 4-day holiday weekend so you can disconnect + nurture your whole self
Financial & Retirement
401(K)
Plan for the future with a tax-advantaged retirement account to help you reach your retirement goals
Company equity
All Masons have skin in the game with ISO equity awards vesting over a 4-year period, with a 1-year cliff, as part of your compensation package
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Dependent Care FSA to set aside tax-advantaged funds for eligible expenses
Generous parental leave
Caring for a new child is an exciting time for parents! We offer 16 weeks of paid parental leave
Family medical leave
Up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA)
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Time off is essential for the well-being of Masons. We want you to take care of yourself with a flexible PTO plan for salaried employees; or generous accrued PTO for hourly employees
Sabbatical
Employees with 5 years of continuous service get a 4-week paid sabbatical to disconnect, recharge, and whatever else fills their cup!
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Monthly commuter/food bonus to supplement your costs
Company-sponsored outings
Teams have budgets for outings and events, in addition to regular company-wide events
Free snacks and drinks
HQ and FC kitchens are stocked with drinks, snacks, and goodies
Company-sponsored happy hours
Teams have budgets for outings and events, in addition to regular company-wide events
Fitness stipend
Quarterly reimbursement for qualified fitness and wellness expenses to help you stay happy and healthy. Seattle HQ offers an onsite gym for $10/month
Home-office stipend for remote employees
New hire spot bonus to supplement your home office setup, plus monthly internet and cell phone stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Teams have annual L&D budgets
Tuition reimbursement
Teams have annual L&D budgets
Promote from within

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