Expedia

Are you a designer leader that wants to generate change, encourage innovation, and instill design excellence within the online travel industry? Do you like to immerse yourself in new ways of thinking and fresh opinions that will propel organizations to new heights? How are you at demonstrating your authenticity to develop a deeper understanding of yourself and others?

We want to partner with you, if you can demonstrate your experience crafting and scaling an organizational philosophy in which innovation and excellence were at its pivoting point. If you are anxious to learn from others to gain new points of view, and collaborate with a global network of expert industry professionals, and are passionate about finding simplicity within the most complex challenges, then look no further!

Our design team is helping Expedia Group reinvent the next-generation of customer service by innovating on how our travelers are supported before, during, and after their trips.

We’re building a brand-new customer platform that seeks to simplify complex business rules and processes across the industry and supports a large network of customers and partners.

What you will do

• Embody Expedia Group's Guiding Principles
• Lead all aspects of a group of designers and provide personnel leadership across multiple products
• Synthesize complex, and often ambiguous problems and business requirements into simple and usable features in a fast-paced, agile development environment
• Get to know our target customers by leading and participating in research sessions
• Help the team translate research into functional design vision; share the design vision to our broader product team
• Support designers on their career growth guidance and mentorship
• Uphold and maintain a high standard and consistency for our products and experiences

Who you are

• Ten+ years professional experience as a product designer with at least 3 years with direct experience building multidisciplinary design teams
• An accomplished designer and design lead with a portfolio that demonstrates your past efforts
• A constant advocate for design standards and quality, having examples of your achievements you can share
• Calculates data and customer feedback to make decisions and get results
• History of leading research and generating insights that yielded business results
• An excellent communicator with proven presentation and social skills and ability to analytically support your design decisions
• A background in design and a masters+ in design or business

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

LI-CW1

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.