Senior/Principal Product Designer

| Seattle
The Role
Design at Outreach
We are in a new era of commerce. Today buyers have always-on, instant access to more product selection and information than ever before. Sales professionals, teams, and organizations need modern tools to accelerate their engagement and breakthrough the market at scale for their customers.Outreach’s mission is to modernize sales engagement with powerful humanized tools at scale. We design the platform that enables business to operationalize customer obsession.This is where you come in. We’re looking for designers with diverse disciplines, skills, backgrounds, and specialties to join our growing design team.
As a Senior Product Designer at Outreach, you will define the future of sales engagement for customers like Dropbox, Adobe, and Zendesk, for the market-leading sales engagement platform. This opportunity is for a true craftsperson that is passionate about defining connected experiences customers love to use in their work everyday.
https://dribbble.com/outreach

Your Daily Adventures Will Include:

  • Work with a highly adept team of product and engineering leaders to advance core product capabilities and new insights that revolutionize how sales organizations conduct business
  • Become an industry expert in how sales professionals, teams, and organizations engage their customers with Outreach to exponentially accelerate sales workflows
  • Craft industry leading system architectures, scalable interaction models, workflows, and highly polished visuals
  • Partner closely with other designers and researchers to collaborate and iterate on solutions, and develop and expand product design systems
  • Present highly considered design concepts, strategies and rationale with confidence to company leadership
  • Balance technical constraints, customer needs, and business requirements to ship win-win product solutions
  • Partner closely with research to identify qualitative and quantitative data driven insights to support concept work, and to conduct studies and customer interviews to validate proposed solutions
  • Act as a mentor, role model, and leader to develop the design and research teams, and build a vibrant design culture focused on continuous improvement

Basic Requirements

  • Have excellent written and verbal communications skills
  • Have a bachelor’s (or equivalent degree) in Design, HCI or equivalent professional experience in design
  • Have 5+ years of combined experience in Product Design, design systems, and brand development
  • Have an exceptional portfolio demonstrating strong visual design sensibilities and experience creating design concepts, customer journeys, and specifying interaction details that solve clearly defined customer problems
  • Are experienced as leading design for a major feature area or vertical and are confident bringing a strong and informed design point of view to the product team
  • Are skilled in presenting and explaining your work, process, decisions, and rationale to cross-functional stakeholders and proactively seek feedback to deliver world class design
  • Skillfully gauge process and concept fidelity for proposed solutions to meet customer objectives. Including: early vision, conceptual work, information architecture, low fidelity wireframes / prototypes, detailed visual design, and design specifications
  • Are enthusiastic working within agile teams where collaboration and idea generation are part of the rhythm
  • Have experience participating in and driving UX research activities
  • Are a systems thinker and are able to utilize, curate, and extend shared patterns and behaviors.
  • Are passionate about the details and are excited to keep pushing your work until it is pixel-perfect and world class
  • Are uncompromisingly service-minded –and anticipate the needs of customers and colleagues with empathy

You should include these in your application:

  • A link to your online portfolio and password
  • Your CV and LinkedIn profile
  • A few words about why Outreach is interesting to you

Why You’ll Love It Here
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 60% of annual salary up to $15000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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