Staff Product Designer - Shelters and Rescues at Chewy
Chewy is dedicated to being the most trusted and convenient online destination for pet parents (and partners), everywhere. The Chewy Product Design and Research team embraces this vision, crafting experiences that aim to delight customers (and the businesses and veterinarians that support them) with unprecedented ease and convenience, empowering them to keep their pets happy and healthy. We are a hard-working, collaborative, and fun-loving team of designers, researchers and builders, on the lookout for creative and driven talent to join the pack.
We are seeking a Staff Product Designer in Seattle, WA to play a hands-on role in realizing Chewy’s vision, driving the conception and creation of innovative new products and services. As the Staff Product Designer, you’ll be a key contributor defining the shelter and rescue experiences throughout Chewy. At Chewy we care about pets, and one of our big missions in the coming year is to ensure we find as many pets homes as possible. That means providing experiences for rescues and shelters to surface the animals that need rescuing, and services for customers to rescue those animals. You’ll have the opportunity to think and act big, exercising continuous innovation and a bias for action, coupled with thoughtful experimentation. The ideal candidate will be a systems-level design thinker and visionary, with strong customer instincts and outstanding design intuition. Your primary goal will be to ensure an unparalleled customer experience that enables our customers, businesses and veterinarian partners to accomplish their goals in the most elegant, efficient, and enjoyable way possible. To achieve this, you will be responsible for driving the design process and propelling teams to completion - working closely with our partners in research, product management and engineering to help shape the next generation of shelter and rescue experiences on Chewy.
What You’ll Do:
Earn trust and collaborate with product managers, developers, content strategists, user researchers, and other designers to execute design concepts that deliver on brand goals, business goals, and are technically feasible to implement
Act like an owner on the team to deliver work by leading innovative and holistic thinking across diverse products, platforms, and devices; drive the direction, style, and methodology of design and accessibility
Put the Customers first, and utilize design thinking principles to work through all facets of the product design life cycle, from discover and concept ideation, through flows and wireframes, to full-fidelity prototype designs. Enabling you to build engaging user experiences for multiple user groups that solve business objectives with purpose and simplicity
Think big, and champion cohesion and consistency in UX design that unites a growing family of Enterprise products, while continuing to nurture and evangelize a fervent culture of invention and innovation
Deliver results by presenting and articulating your design process, inspiration, and decisions to internal stakeholders including C-suite executives
Foster Chewy’s culture and principles within the group while setting new standards in executional and operational excellence.
A total of 7+ years of experience in User Experience Design that includes 4+ years of leading large-scale initiatives at a product based organization
Fluency in best practices for User Interface Design, Information Architecture, and Interaction Design; practical knowledge of User Centered Design processes and lifecycles; ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal Design practices
Comprehensive knowledge of the latest design concepts, emerging technologies, and other developments in the user experience field
Effectiveness in working across organizational boundaries to influence and deliver results
Exemplary analytical skills and high judgment
Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
A proven ability to consider the impact of your decisions, past your own products
Able to translate concepts into concrete depictions to clarify ideas and advance collaboration based on shared understanding
Strong bias for action including the ability to juggle multiple priorities and effectively deliver in a fast paced, dynamic environment
Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience with the design field
- Position may require travel
A passion for and the ability to develop and mentor design talent