Staff UX Designer

| Seattle

At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving. 8,500+ organizations worldwide and more than 3/4 of the Fortune 100 rely on Qualtrics Experience Management to collect and analyze feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can continually assess the quality of their four core experiences—customers, employees, products, and brands. They can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with customers and employees.

The Challenge

We are a rapidly growing UX team focused on crafting innovative end-to-end designs and customer experiences for a global customer base with millions of users around the globe. Our work and vision define Qualtrics as the Experience Management company. We are looking for leaders that are passionate about agile design to join our passionate group of builders. Our leaders and customers expect and inspire us to push the boundaries of what an enterprise product could be, envisioning across all platforms to directly impact the product roadmap and our customer’s goals. Qualtrics is blazing a new space for Experience Management and is much more than surveys - your design skills and leadership make this vision a reality.

What Success Looks Like in the Role

Your product design vision sees 2-3 years into the future and evolves by listening to customers and ideating ground breaking solutions. You challenge norms to arrive at the right design solution. You obsess about a user’s experience and every detail that goes into it. You identify and surface UX issues and opportunities and set your team up to lead the change with speed and agility. Leading collaboration across design teams, software development, product management, and product marketing you create fluid, intuitive user experiences that scale seamlessly across desktop, native mobile and push into paradigms such as voice.

A Day in the Life

  • Lead your cross functional team in the creation of a product design roadmap that pushes the boundaries of what it means to be the market leading Experience Company.
  • Spend time with a customer learning from them what would make Qualitics integrate into their workflow and improve the quality of their work. Bring the junior members of the team along with you to grow their customer empathy.
  • Develop a new standard in how core design patterns are shared and documented ensuring that engineers around the globe can seamlessly tap into the patterns allowing them to independently build with confidence.
  • Attend a UX team critique always improving how work is presented and inspiring the junior designers on the team.
  • Translate data from a usability study, create concrete user interface design improvements, and get them prioritized into design sprint planning.
  • Continually help define and evangelize a culture of design and design thinking across the team and the company
  • Integrate the latest standards in interaction design and trends in user design into the product creating the most intuitive and easy to use enterprise product in the market.

Your Background

You are a customer advocate, you inspire and mentor other designers, and you live to see your UX designed experiences in products. You craft user experiences for web and apps that inspire brand loyalty. You have a proven track record of rigorously applying user-centered design processes and methodologies to product development and are enthusiastic about solving complex user interface problems. You have experience with data visualization and a deep understanding of what it takes to build responsive web applications. From data modeling to UI transitions, design systems to pattern definition, your diverse set of skills deliver consumer quality with enterprise power.

Requirements

  • 8 plus years as an information architect, user experience or interaction designer.
  • Bachelor's degree in design, human-computer interaction (HCI), or related field such as Graphic Design, Industrial Design, Visual Arts, or Computer Science. Master’s preferred.
  • Have shipped and maintained multiple products and features with an online portfolio that showcases this work.
  • Ability to work cross functionally and influence partners with excellent written and verbal communication skills.
  • Knowledge of web accessibility principles and experience in building for accessibility.
  • Proficiency in a variety of design tools such as Sketch, Figma, Abtract, and Invision. Illustrator, Photoshop, Framer, Origami, and/or Principle are a plus.
  • Working knowledge of Github and Jira is highly preferred.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We’re looking for A-players, not A-holes. We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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