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UX Designer - Email

| Seattle

About the Role:

Our UX Team is seeking a UX Designer for our Email Team to help optimize the user experience for the world’s most trusted online destination for cosmetic beauty treatments and industry providers.The ideal candidate has a focused background in UX & Product Design.

This full-time position reports to a UX Manager at our Seattle office.

In this role you will:

  • Work closely with a UX Manager on concepts, experience strategy for your team + skill-building
  • Collaborate with Email Marketing Team to understand business and product goals
  • Partner with Principal User Researcher to learn more about research methods & strategies
  • Request and use qualitative & quantitative user research to make informed data-driven decisions through a user-centered design approach
  • Conceptualize, benchmark, define, execute, iterate on user experience deliverables within quick turn-around timeframes
  • Produce beautiful, memorable, and thoughtful experiences by executing on UX deliverables such as sketches, wireframes, mocks, flows, personas, and prototypes
  • Create project deliverables that clearly communicate the experience strategy & rationale behind it. Ability to design towards specific business metric outcomes.
  • Prepare assets, development handoff instructions, and execute production tasks to deliver pixel perfect design work
  • Collaborate with other UX and visual designers to ensure consistency; seek out guidance
  • Collaborate with developers to understand technical limitations and discuss solutions
  • Collaborate with content writers to help clarify the customer story and UX language
  • Actively contribute to brainstorms & ideation work sessions
  • Assist in maintaining design patterns as our Design Language evolves
  • Stay on top of industry trends; evaluate innovative design approaches to develop internal innovation & engaging solutions

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

About You:

You are passionate about design and want to be some place where you can have influence on the product as you continue to grow your career.

You may be the right fit if you have:

  • Bachelor’s degree in Human-Computer Interaction (HCI), related field, or relevant job experience
  • 2+ years of experience as a UX designer, with deep email marketing program experience.
  • Demonstrated knowledge of email best practices and limitations.
  • Portfolio demonstrates deep knowledge of both UX and Visual Design principles
  • Experienced in UX research including methodology, setup, facilitating, and reporting
  • Familiarity with data driven design, able to evaluate and use metrics to improve design results. Able to work in a rapid test & learn, highly agile environment
  • Experience in prioritization discussions, design strategy, and product strategy
  • Highly motivated & willing to jump into projects head first
  • The ability to digest input, feedback and criticism objectively to make thoughtful decisions
  • An open mindset to grow, build your skills, and push outside your comfort zone
  • A strong collaborator with a solutions driven mindset
  • A curious and critical thinker, able to articulate complex ideas with humility and humor. Can present your concepts clearly and effectively.
  • Independent, organized and able to prioritize effectively without losing sight of the big picture
  • Created mobile-first consumer focused responsive email experiences.
  • Working knowledge of HTML, CSS, and basic JavaScript
  • Experience using Sketch app

Travel: Travel is not anticipated for this position

Work Environment:

The RealSelf office sits in a historic Pioneer Square building. Employees also have the option to bring their dogs to work!

About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make it easy to get the information and deep support needed to make confident purchase decisions. Since 2006 our authentic stories, unbiased ratings, and expert answers from board-certified doctors have helped millions of people explore treatments and decisions that range from laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!

Check out our realselflife Instagram account to keep up on company updates and learn more about life at RealSelf.

RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • AngularJSFrameworks
    • CakePHPFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • SalesforceCRM
    • Outreach.ioEmail
    • MarketoLead Gen

Location

We are in Seattle's original neighborhood that boasts trendy coffee shops, art galleries, and restaurants. Easy to commute to via public transit.

An Insider's view of RealSelf

What's something quirky about your company?

Having worked in the tech startup space for ten years, I’m used to all the perks that come with our industry. RealSelf has all the typical perks, but what really stood out to me as quirky and unique is our transformation room. A tranquil room where employees can recharge during the day either individually or with regular yoga/meditation sessions.

James

SEO Content Specialist

What's the biggest problem your team is solving?

We're increasing trust on our platform in a time where people are less trustful of what they read online. Our goal is to give everyone the information they need to make strong, confident decisions about their medical care.

Sharon

Trust & Safety Manager

How do you collaborate with other teams in the company?

As Marketing Copywriter, I’ve got the unique privilege of partnering across our Email, Product, and Brand teams to help drive marketing initiatives forward. Each day I use the power of language to connect with our audience in interesting and impactful ways. Collaborating with such bright colleagues is a fun, challenging, and exhilarating experience

Jamachia

Marketing Copywriter

What are RealSelf Perks + Benefits

RealSelf Benefits Overview

RealSelf offers a comprehensive benefits package that is very competitive when compared to other similar companies. Employees pay nothing out of pocket for full medical/dental/vision coverage and premiums for dependents are covered at 75%. Many employees take advantage of the physical fitness reimbursement benefit and professional development grant program where they can use the funds for courses, conferences or anything else that would further their career development.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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