UX Designer at ServiceNow

| Kirkland
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Description

 

Title: UX Designer
Location: Kirkland, WA, USA

We are looking for multiple talented UX Designers to join our global user experience team. ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We are passionate about our product, and we live for our customers. We are highly adaptable and constantly evolving. We have high expectations and a career at ServiceNow means challenging yourself for continuous betterment.

We are always looking for passionate individuals to drive user research, prototyping, or experience design activities for a portfolio of customer solutions. You will be part of the growing world-class Experience Organization (EO). EO creates new and compelling customer experiences for ServiceNow – enabling people around the world to get more done, faster than ever before!

 

What your day-to-day may include: 

  • Gain ownership and leadership in at least one design domain 
  • Works independently on impactful projects
  • Advances projects with specific skills 
  • Design work emphasizes timely production and meaningful iteration 
  • Polished work quality with minimal, if any, need for senior designers to cleanup 
  • Consistent high-quality deliverables that demonstrate design thinking  
  • Pushes design boundaries to drive excellence 
  • Iterates in a proactive, communicative, generative and timely manner 
  • Documents work assets and packages deliverables to facilitate expedient use by others 
  • Utilizes Associate Designers & Senior Designers in order to deliver high-quality product experiences  

What you have: 

  • 3+ years of experience in UX or interaction design with heavy emphasis on solid human-centered design methods
  • Bachelor’s Degree in visual design, interaction design, human interaction sociology or equivalent
  • 1-2 years of enterprise product design experience
  • An inspiring portfolio showing us how you have researched and crafted great experiences, seeing them through to released products
  • Ability to understand and distill complex problems into elegant, informed solutions
  • Ability to articulate and champion your design solutions based on human-centered design principles and incorporating research data
  • Advanced experience using design tools (e.g. Sketch, Adobe XD) to produce wireframes and high-fidelity interactive prototypes
  • Relentless pursuit of experience perfection working in an iterative and agile development environment
  • Excellent teamwork and communication skills to effectively collaborate with multi-functional and multi-disciplined teams
  • High level of initiative and a “make it work” ethos to successfully bring a product design from conception to launch with minimal supervision

What you may also have:

  • Experience mentoring associate designers and/or interns
  • Experience defining or working with a robust design system
  • Experience working in enterprise software
  • Experience facilitating design thinking workshops
  • Experience working with global collaborators across time zones

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • HBaseDatabases
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases

Location

We’re on the edge of Lake Washington at Carillon Point in Kirkland. Right now, we're physically distanced but trying to stay socially connected!

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior application developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief product officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Through our #GivingAtNow program, our Kirkland offices schedules volunteer opportunities throughout the year.
Eat lunch together
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Work remotely on occasion as needed.
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
ServiceNow offers unlimited paid vacation time starting at Day 1.
Paid Volunteer Time
Our employees receive 20 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
On-site!
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses.
Company Outings
Site social activities periodically
Stocked Kitchen
Some Meals Provided
Lunch provided every Friday!
Happy Hours
Steps away from awesome restaurants and bars.
Parking
Free parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options.
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Continuing Education stipend
We offer $5000 annualy for continuing education.
Online course subscriptions available
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