Napster is seeking an experienced UX Designer with formal interaction design training or equivalent skills to join Napster’s Product Team in Seattle.

About Us:

Rhapsody Int'l is a pioneer in digital music and a leading provider of music streaming technologies and services for businesses, including some of the world's most recognized and respected consumer services companies. Rhapsody operates the Napster platform in 35 countries with a premium subscription service giving millions of subscribers unlimited ad-free access to the music they love anywhere, anytime and on any device – online or offline. Napster combines the iconic history of one of the most recognizable music brands in the world with the vast experience and technological platform of Rhapsody International Inc., the industry's first subscription streaming service provider. Rhapsody is headquartered in Seattle, with offices across the U.S., Europe, Asia, and Latin America.

We not only offer a best in class music service directly to millions of customers but we are reshaping the music industry by powering companies to create new innovative music streaming services and experiences with our “powered by Napster” music platform solutions. Would you like to work with us to bring this secret sauce to more customers? Imagine a company dedicated to expanding the music industry. Come work with us and make it happen. Impact how millions of music fans listen to music every day!

About the role:

The primary focus of the UX Designer is on mobile app design for both Android and iOS but also extends to web clients. The position will support our direct-to-consumer (D2C) business as well as co-branded and white-label services to the consumer market through various international partnerships. This role will become the voice of authority on UXD for Napster, both internally as well as externally to our many partners worldwide. The position is located in Seattle, US and will directly report into Napster’s VP and Head of Product.
 

About you: 

You have expertise in your craft, are excited to join a company where you will have ample opportunity to drive transformative UXD programs, and are ready to take a principal role driving product design direction. You will work closely with the D2C product manager in identifying and executing on the best opportunities for advancing our objectives for user conversion and retention. To this end, you will collaborate with the full product development team and lead UXD initiatives for a small team of designers and usability analysts.

At Napster, we are preparing to revitalize the brand and articulate the differentiating attributes through a distinctive user experience design. We need an ambitious, highly collaborative individual with proven UXD capabilities to help us get there!  

Main responsibilities:

• Envision and craft holistic solutions for your users that span the entire customer journey, consistently delivering superior outcomes.
• Collaborate closely with other disciplines and partners to optimize solutions in light of the full business impacts and implications.
• Inspire and lead the design of new and engaging experiences for all users, applying analytics and qualitative assessment methods to validate design assumptions.
• Align business objectives to design and UX objectives, and direct the activities of a UXD team of designers and usability analysts.
• Use qualitative and quantitative user research, coupled with design and co-creation skills, to understand the needs of our users.

Qualifications:

• Bachelor’s degree or equivalent work experience in Design, HCI, or a related field.
• Master’s level degree in UXD-related program preferred
• A total of 5+ years as a user experience designer, interaction designer, or similar role
• 1+ years of experience successfully leading full life cycle design projects, from design strategy through execution and market introduction.
• Fluency in best practices for User Interface Design, Information Architecture, and Interaction Design; practical knowledge of User Centered Design processes and lifecycles; ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal Design practices; familiarity and expertise in using contemporary design, prototyping and testing tools.
• Comprehensive knowledge of the latest design concepts, emerging technologies, and other developments in the user experience field.
• Effectiveness in working across organizational boundaries to influence and deliver results.
• Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
• Able to translate concepts into concrete depictions to clarify ideas and advance collaboration based on shared understanding.
• A strong portfolio of innovative, customer-centric design work that demonstrates proficiency in interaction and visual design.

What Sets Napster Apart:

We are very proud of the culture that we have built at Napster.  Below is a snapshot of some of our benefits and perks, but what you will be most blown away by is the amazing talent you will get to work with here.

• Competitive salary and benefits package, including medical, dental, vision, life insurance
• Free Napster Premium Account (with great music discovery advice from your peers)
• Downtown Seattle office in the Columbia Tower with amazing views of the city, surrounding mountains and waterways
• Centrally located near public transportation, ferries, bike parking, as well as subsidized commuting options.
• Highly collaborative, hardworking, open environment where you’ll work alongside extremely creative and dedicated people.
• Generous PTO (and you are encouraged to use it!)
• 9 paid holidays
• In office snacks, soda and coffee
• In-house live music performances

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rhapsody International Inc. is an equal opportunity employer.