Who is Wyze?

Wyze is a high growth, Series B, consumer technology company. Our vision is to make great technology accessible to everyone through our smart home platform. Our aim is to serve everyday people, like me, you, and our friends and families, with too good to be true products and services. We want employees who will be inspired by this and welcome all who will help us build the next amazing chapter at Wyze.

Wyze is home to some of the most innovative products and services in the market. Time Magazine selected us for their 100 Most Influential Companies of 2022, Fast Company named us as one of the Most Innovative Companies in 2021 and PCMag gave our Cam v3 an Editor’s Choice Award. We disrupted the market with our Wyze Cam v1 and then quickly took over as a market leader in the space. We recently disrupted it again with our revolutionary Cam Plus Pro service. GeekWire calls us a start-up to watch and one of the Pacific Northwest’s next unicorns… and we are just getting started.

Our people centric innovative vision is not only present in our products and services, but it is also embedded in the fabric of our company. We were just listed in the Top 100 Best Places to Work by Built in Seattle, listed as one of their Best Midsize Companies to Work For and awarded as one of their Companies with the Best Benefits. Seattle Business Magazine certified us as a Best Places to Work too!

We value the unique life experiences every employee brings to work every day. We are committed to creating an inclusive environment whereby our employees are encouraged to be their authentic whole selves and are rewarded for their impact across the company. Everyone is welcome and empowered to do the best work of their lives.

Our stance on workplace flexibility:

For most roles, we support a 100% remote work environment for applicants who reside in the following states: California, Kentucky, Oregon, Pennsylvania, Texas, Utah, Virginia, and Washington.

Come join us and make the impossible, possible! 

What is this Opportunity?

In this role, you will be responsible for building up the evident based product decision making culture and process, employing user research to help the product stakeholders to craft long term vision, mid-term plans and short-term solutions. This researcher will be focused on fast iterated software and service products to deliver insightful impacts to drive both the business growth and product experience. We are looking for a researcher who is passionate about finding the ways through ambiguities, skilled in communicating crisp research findings, and skilled in driving impact from users’ perspective within a team and across an organization. The right candidate will be equally skilled in facilitating thoughtful conversations with both internal stakeholders, customers, and research participants. Transforming those conversations into detailed research plans and actionable insights. Additionally, you should be able to speak in detail about human-computer interaction concepts and be able to explain the why behind your recommendations.

Responsibilities

• Consistently deliver complex and insightful UX research projects and assignments on time and to the highest quality, while coaching team members in their work.
• Demonstrates awareness of potential human and methodological biases and takes steps to mitigate their impact on the validity of the data collected and potential conclusions drawn.
• Collaborate with stakeholders to understand the product vision and mission, identify the opportunities and craft the research plans.
• Conduct comprehensive research with users and report back to stakeholders.
• Communicate complex ideas/issues in a manner that is easily understood by others.
• Demonstrate innovative problem-solving when faced with complex and large-scale projects.
• Optimize and leverage resources across multiple projects and teams.
• Build up the UX research team in the long run.

Basic Qualifications

• Minimum 2+ years researching consumer, enterprise and/or mobile user experiences.
• BS degree or above in a research-related field (or equivalent industry experience).
• Master varieties of appropriate research methodologies and frameworks. Strong qualitative and quantitative research and analyzing skills.
• Result driven, strong ownership and can get things done.

Preferred Qualifications

• An advanced degree in Psychology, HCI/HFE, HCDE, or related field.
• Hands on experience in the Smart Home or Smart IoT industry.
• Experience conducting and setting direction for research across multiple products areas and departments.
• Experience coordinating, executing in generative and evaluative research methodologies.
• Experience with managing a complex workload and prioritizing in accordance with business priorities.
• Experience using a wide range of user experience research software and tools (e.g., Usertesting.com, Qualtrics)
• Experience coordinating the work of other researchers, vendors or agencies on a projectAn online portfolio or work samples.
• Excellent communication and presentation skills. Ability to translate complex information into an accurate, easily accessible format.

Compensation range is $163k- $171k annual base compensation*.

*base compensation is dependant on the results of the final interview.

Our Benefits

Wyze has a full benefits package through Premera, employee premiums will be paid 100%, Wyze covers, on average, 68.7% of the premium for spouse, child(ren), and family.

12 Holidays - 8 set holidays and 4 Floating Holidays for you to use however you choose

24 days of PTO every year

Additional Wyze anniversary vacation days

Principal 401k Plan - there is no company match at this time

Wyze employee product perks: When Wyze employees join, you will have the opportunity to select up to three products to try (pending availability based on inventory).

Employees will also have the opportunity to sign up for Wyze software services once they are launched.

We also have a generous employee discount on Wyze products.

Rosetta Stone reimbursement if you'd like to learn Mandarin

$50 a month reimbursed as a technology stipend - taxes apply

Come Join Us!

If this sounds too good to be true and you are ready to be part of #teamwyze, then we want to hear from you! Please send us a cover letter that showcases some of the outstanding things you can do and how you feel they could apply to our vision and projects here at Wyze!

We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].

Lastly, and exceptionally important to us: we are an equal opportunity employer and value diversity as well as inclusion here at Wyze. We are fully committed to providing equal employment opportunities for all employees and all applicants for employment. That’s how we do things!