Workflow Design Studio -Interaction Designer
Company Description
ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
Workflow Design Studio - Lab Interaction Designer
• Full-time
• Work Persona: Flexible or Remote
• Region: AMS - North America and Canada
• Employee Type: Regular
Company Description
ServiceNow is making the world of work, work better for people. ServiceNow is the world's most innovative company, ranked #1 by Forbes . We're on the 2020 list of FORTUNE World's Most Admired Companies. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500.
We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Role
We are in search of an Interaction Designer who will bring to life world-class interactions and experiences through design, prototyping and storytelling. As a designer with both visual and experience design expertise, you will design and prototype delightful human experiences that transform the world of work.
The ideal candidate will bring a confident, collaborative, and flexible mindset to this interdisciplinary team where teamwork is imperative to drive the creation of better customer outcomes. Along with an endless supply of passion and curiosity, the role also requires the ability to:
- Work within a multidisciplinary team of designers, architects, and developers on client-facing engagements and strategic business development initiatives
- Translate insights from these engagements into solution concepts and prototypes that make ideas tangible and help our customers envision how people will interact with proposed solutions
- Reimagine how complex concepts, systems and data can be re-imagined in simplified ways
- Create interactive experiences through front-end user interfaces, narrative storytelling, and prototyping
- Articulate and logically communicate concepts with technical and non-technical audiences
- Contribute to and lead improvement initiatives that foster better collaboration, increase the value delivered to client and amplify the work within the organization
In order to be successful in this role, we need someone who has:
- 3+ years of interaction design experience in a design studio or creative consultancy
- Highly developed design skills, demonstrated in your portfolio of recent work
- Ability to design across multiple interface types: such as web, mobile, and conversational interfaces
- Demonstrated mastery of visual design and interactive prototyping tools, such as Figma and Adobe Illustrator
- Experience collaborating in multifunctional teams as the interaction design lead
- Ability to work through team and client dynamics to deliver excellent results on time
- Strong storytelling and presentation skills, with the ability to communicate how design decisions relate to user and business outcomes
Please include a link or PDF of your portfolio of recent work, highlighting your abilities and experience relevant to the role, with specific examples of how you work, think, collaborate, and contribute to great design outcomes. Please note that we are unable to accept any applications without a portfolio.
Qualifications
- In order to be successful in this role, we need someone who has:
- 3+ years of interaction design experience in a design studio or creative consultancy
- Highly developed design skills, demonstrated in your portfolio of recent work
- Ability to design across multiple interface types: such as web, mobile, and conversational interfaces
- Demonstrated mastery of visual design and interactive prototyping tools, such as Figma and Adobe Illustrator
- Experience collaborating in multifunctional teams as the interaction design lead
- Ability to work through team and client dynamics to deliver excellent results on time
- Strong storytelling and presentation skills, with the ability to communicate how design decisions relate to user and business outcomes
- Please include a link or PDF of your portfolio of recent work, highlighting your abilities and experience relevant to the role, with specific examples of how you work, think, collaborate, and contribute to great design outcomes. Please note that we are unable to accept any applications without a portfolio.
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Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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Work Personas
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
Flexible
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
Remote
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.